Seamless screen shifting will soon be standard

Screen shifting

With consumers having access to multiple screens, new usage patterns have emerged, such as watching TV and interacting with smartphones or tablets on the side. As a content provider, it is key to offer an integrated experience, so the second screen does not become an escape away from the main screen into the social media world. What can we expect when every screen is integrated into one holistic experience? Continue reading

The consumer has spoken but is anyone listening?

Ericsson Image Bank 2008

One would expect that listening to your customers’ needs and wants is a basic prerequisite for any business active in a competitive industry. It also is understandable that no business can satisfy all of its customers’ needs nor always meet the basic needs for most of its customers. This is where a competitive market and assistance of adequate regulation comes into place. It’s about correcting the behaviors of non-performers. Continue reading

Getting to grips with video traffic

Main drivers of video traffic

Internet strategists have long been puzzled by how to deal with the growing video traffic and how to monetize the traffic growth in networks. With 90 percent of the internet traffic expected to be video, this is a key industry question. This is the first story in a collection outlining the nature of video-driven traffic and networks, and that we will deal with how these can develop in the future. Continue reading

More personal stories from the new media landscape

New media landscape

In my last post, my colleague Anders Erlandsson shared some of his experiences from the new TV and media landscape. I would like to again share some observations, this time from our colleague, Niklas Rönnblom. Niklas’ experiences are further example of how our TV and media habits are dramatically changing in the Networked Society. You can read about these and other trends in our 2013 TV and Media report. Continue reading

It’s time for the smartwatch

Ericsson Image Bank 2008

2013 is projected to be the year of the smartwatch. This is the biggest inflection point for the USD 60 billion watch industry since the launch of the Swatch in 1983. So how will smartwatches make life different in the Networked Society? Continue reading

Verizon buys out Vodafone – why you should care

Vodafone buyout

Verizon Communications announced this week that it is to buy out Vodafone’s 45 percent ownership in Verizon Wireless and take complete control of the North American mobile operator in a deal worth USD 130 billion. That is more than the annual GDP of more than 70 percent of the countries on the planet. So given that, who really cares and why? Continue reading

Tales from the new TV and media landscape


In this post, my ConsumerLab colleague, Anders Erlandsson, is going to share a few personal experiences from the new TV and media landscape. Anders’ observations typify the incredible transformation that is occurring in the way we consume TV and video – trends that are also backed up by data in our 2013 TV and Media report. Continue reading

Resetting EU policy frameworks for a converged world

Media convergence

Earlier this year, the European Commission – or more precisely DG Connect – released its convergence green paper, ‘Preparing for a Fully Converged Audiovisual World: Growth, Creation and Values’.

The topic of media convergence in policy circles seems to find its way back all the time. In just the last two to three years, a number of policy makers in different countries have looked into the very same issue – in Australia, Canada, South Korea, Taiwan, Singapore, Hong Kong and Malaysia just to mention a few.
Convergence is a technologically driven process; digitization acting as the prime driver while the network is the prime enabler.

From a business perspective, convergence changes markets by transforming industry sectors, blurring historical market boundaries, changing the composition and range of possible market offerings, and challenging the robustness of previously successful business strategies. Continue reading

Massive mobile momentum is materialising

Ericsson Image Bank 2008

One very strong market trend is the fact that mobile plays a key role in reshaping a broad range of industries. At the recent D11 conference, most presenting companies articulated “mobile first” as their single most important business priority. So what does mobile first mean across different sectors when all devices are mobile and applications are cloud-based and designed for mobile? Continue reading

Enabling the Malaysian Networked Society (continued)

Networked Society in Malaysia (continued)

In my previous post, I introduced the four key enablers being considered by the Malaysian Economic Transformation Plan for the country’s ICT sector. These include policy enablers that support the vision of ubiquitous mobility, broadband and the cloud; technology enablers for realizing such a vision; business-model enablers to ensure commercial viability; and ethics enablers that make the vision sustainable. In this post, I will elaborate on the first two of these. Continue reading