Do consumers want to talk to machines?

Internet of things

Earlier this spring I was invited to be a keynote speaker at a conference about machine-to-machine communication, or M2M, that Ericsson was arranging in Finland. When people heard that I was going to participate, a few stared blankly at me and said, “You’re a consumer research guy and this is about machine communication. This isn’t anything you should be concerned with!” Continue reading

What can policy makers do to maximize impact from ICT?

ICT policy

In my previous blog I wrote about the catalytic forces driving transformation in the Networked Society. I hope that I provided you with a good foundation and understanding of what transformative, ICT-enabled change is all about. I promised however to come back and write what policy makers can do to maximize the impact of ICT and shape the transformative change in socio-economically desired directions. Continue reading

Fathers find French and final exams fundamentally flipped


I want to invite my colleague and telecom industry veteran, Don McCullogh, to share his thoughts on the flipped classroom and what many students might expect when they go back to school next fall. Don has first-hand experience of innovation at the Californian public school system and in this post he talks about how that is changing the roles of teachers, students and parents. Continue reading

Capillary is an essential bridge in a connected world


Short-range radios today play an essential role in connecting smaller devices to our mobile phones. We can expect a lot of new applications leveraging the Bluetooth Low Energy and Low-Rate Wireless Personal Area Network standard (IEEE 802.15.4) with connectivity through a smartphone or wireless access point – also known as a capillary network. This concept is emerging to address the unique network needs that many new applications will have. Continue reading

Debunking the false construct of piracy and high-speed internet adoption

Piracy and internet

Only 14 percent of EU’s internet users say they would pay less and downgrade their current internet service if there was no pirated content available on the internet (source: Ericsson ConsumerLab Analytical Platform 2014). Continue reading

Big data needs a human touch

Big data and the human component

Turning data into insight calls for a balance of analytics and a human touch. In business, the full potential of big data can only be unlocked when bridged with intuition. Continue reading

Are operators playing games with me?

The future of gaming

Recently Ericsson ConsumerLab, which interviews more than 100,000 people in 40 countries worldwide, released some fascinating findings in our report on the future of gaming. My colleague and Senior Advisor at ConsumerLab, Anders Erlandsson, is one of the authors of the report and has some insights on how mobile operators could apply the concept of gamification to their business. Here what Anders says: Continue reading

Broadband investment is essential – for all markets


“Two weeks without my smartphone is not a life!” That is what my daughter concluded when she finally got her beloved companion back from the mobile repair shop. And isn’t it true: a device and well-functioning broadband have become a necessity in our lives today. And this is not only the case for people, but also for industries and for civil society in general. Continue reading

How are the combined forces of cloud, mobility and big data impacting enterprises?


In its recent report, “Market Trends: Monetizing Gartner’s Nexus of Forces in the Enterprise Software Markets.”, Gartner says that cloud, mobility and big data will drive more than 26 percent of total enterprise software market revenue by 2017. Cloud, mobility, big data and apps are the building blocks of the Networked Society and are already in place – much sooner than expected. The impact of this is that enterprise software markets will outpace the overall market growth. Continue reading

Don’t go with the flow

Digital disruptors

Business organizations are becoming more like people: social organisms that learn as much from borrowing ideas as by experimenting with their own. In a newly released report, we borrow a few thoughts from business leaders to learn what new strategies are rising to the surface and changing the course of business in the digital age. Continue reading