Will you use thoughts to send a smiley in the near future?


Among Ericsson ConsumerLab’s 10 Hot Consumer Trends for 2015 and beyond, the one trend that has inspired the most questions, criticism and, indeed, praise, is the Mind Sharing trend. Continue reading

E-mail is not dead. Long live e-mail, both at work and at home


Complaints about e-mail are piling up in my news feed like a two-week stack of daily newspapers by the door. The other day, I read yet another obituary for e-mail. If you want to reach young people, don’t send an e-mail, the author said. Instead explore all avenues of social media, etc., etc., etc. Even for practitioners of the art of e-mail, we question the etiquette and habits of e-mail. Another article asked, “Why do we put our e-mail addresses in our e-mail signatures?” Continue reading

Ericsson Industry Watch

Good news for retail supply chains as smart shelving goes mainstream


Out-of-stock items, walk-outs and food waste cost billions of dollars in retail losses. Plug-and-play smart shelving could be one key to updating the antiquated systems at the heart of it all. Continue reading

Ericsson Industry Watch

The best bank is the one that disappears


Retail banks are at the bottom of the barrel when it comes to consumer ratings. To capture a new generation of customers, the best tactic is to not act like a bank at all. Continue reading

Anything-as-a-Service – circular companies consume considerable cash


Business models in the Networked Society are shifting from selling products to selling products as a service. This shift requires product providers to secure access to more capital upfront to be able to sell their products in the new model. To accomplish this, a circular economy is emerging with new financing models. Continue reading

When children connect everything, the screen age comes to an end


Ever since the TV became popular in the late 50s, we have spent a lot of time in front of screens. Still, when I talk to people about the trend “Children connect everything” in our Ericsson ConsumerLab report 10 Hot Consumer Trends for 2015 and Beyond, I am often met by the attitude that “I don’t want my kids to sit in front of screens anymore.” Continue reading

Smartphones do not make us anti-social


Editor’s note: Today we welcome guest blogger Deirdré Straughan, a technology adoption strategist in Ericsson’s Cloud & IP business unit. Deirdré has been communicating online since 1982 and has worked in technical writing and editing, training, UI design, marketing, open source community management, events, social media, video and more:

An ironically popular theme in social media is that smartphones have made people “antisocial.” This meme is often illustrated with a photo of a bunch of people standing or sitting near each other, all engrossed in their phones, with text about how “before smartphones, people actually talked to each other in public.”

Actually, they didn’t. Continue reading

Cord cutters challenge content companies


The numbers of TV cord cutters – or people not subscribing to a pay TV service – has grown to a point where content providers are aiming to reach them in new ways. It’s clear that when more than 14 percent of US households do not subscribe to a pay TV service, we have reached an inflection point where we can expect accelerated market momentum for new ways to access traditional TV content. Continue reading

Is Davos better streamed or in real life? A virtual trip to the World Economic Forum.

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Davos is a dish better served online, if you ask me. Looking at the agenda for the World Economic Forum in 2015, there was a smorgasbord of panels to see, with topics like: the future of the internet, economic growth and social inclusion, and environment and resource security. I chose two panels to start with: “In Tech we Trust,” and “Inclusive Growth in the Digital Age.” Continue reading

Beyond speed – examining how 5G will affect the user experience


Editor’s note: Today we are happy to feature a post from Ericsson’s User Experience Lab blog. It was written by Joakim Formo, a designer and senior researcher at the User Experience Lab, which is a multidisciplinary unit within Ericsson Research exploring networked societies, people and artifacts through strategic design and making. Continue reading