It has been a bit quiet here at the blog for a while, but, you know, blog-silence often means lot’s of things happening underneath the surface. This subsurface bustle, let’s just call it The Perpetual Corporate Reorganisation phenomenon, has resulted in a new “home” for the User Experience Lab. We are now part of a newly established department in Ericsson’s research organisation called “Management and Operation of Complex Systems”. (Earlier we [ Read more ]
We at the UX Lab will be presenting one of our concepts at this year’s Mobile World Congress (Feb 24–27). The concept as such is still a bit of a secret, but we can reveal that we will talk about using user experience as a way of innovating around future communication technologies as well as figuring [ Read more ]
As some of you might have noticed, this blog has been rather quiet for a while. The reasons for this are quite a few but all of them are also really good!
2013 ended with us finishing a project that looked at future network technologies from an UX perspective (the styrofoam in the picture above was essential!). We were rather pleased with the outcome, but [ Read more ]
As some readers of this blog might recall I participated in the New Cities Summit earlier this year as one of the panelists discussing Big Urban Data. Below is a video recording of the full session, which turned out to be a very interesting discussion that continued throughout the rest of the conference. For those of you who don’t have an hour to spare (not all of you work at research departments, I suspect :), below the video you’ll find [ Read more ]
The seventh edition of the operating system for my mobile phone of choice was just released. I’m noting, subjectively, that the most new-ish thing is not the aesthetic scheme, not the new features nor the new easy-to-access functions — it’s the three dimensional navigation. Nope, not the parallax effect or the semitranslucent panels, but the way the interface takes you back an forth when you click on [ Read more ]
Earlier this year I was in São Paulo for the New Cities Summit discussing how cities can become more human among other things. When traveling that far away from home to one of the more exciting mega cities in the world, I did of course take the opportunity to explore the city. One of my excursions led me to the Poupatempo [ Read more ]
Just a short post to let you know that we at Ericsson Research have engaged in a collaboration with the Graduate School of Media Design at Keio University in Tokyo, Japan. The Graduate School of Media Design has presented some really great research over the years and we at the UX [ Read more ]
After some time in the administrative systems of the universities, the two reports from our recent master thesis workers are finally published and available on the web! Both projects were initiated during our work with the challenges that different megacities around the world are facing, and the Information and Communication Technologies (ICT) we see being part of the solutions.
Throughout the city-related projects we have come across [ Read more ]
In a recent project aiming to compare “distributed LTE enabled telco-cloud” solutions versus current best practice (i.e. Wi-Fi and Internet-based cloud), we developed a Pac-Man inspired simulator to show this comparison in a an easy to understand manner.
Theoretical advantages of LTE are the larger coverage area and the use of regulated spectrum. However, how and if the technical performance in responsiveness, security, reliability, [ Read more ]
In large technologically-driven organizations with a broad and complex product range, establishing a user-centric approach to product design can be very challenging. The shift towards designing products and services for compelling experiences for users requires (among other things) changes in planning, resources and processes.
I have recently contributed to an Ericsson Review article that my former colleague Didier Chincholle put together on the topic. It presents how [ Read more ]