The notion that something new equals progression is profoundly embedded in our commercial culture. Improved is almost a synonym for new and we characterise a new version of just about anything as better, especially if it involves any kind of technology. In mobile wireless network systems ‘improved’ often means more; more speed, more capacity, more responsiveness, more frequencies etc., and unless technical abbreviations like WCDMA, LTE and HSPA are very [ Read more ]
Ericsson’s Business Unit Support Solutions (BUSS) has for a long time worked hard and successfully on the user experience of their systems and products. Now they are increasing their efforts in the UX area by opening a number of new UX positions in Sweden, USA, India and China. Any help with spreading this information is of course more than appreciated. Below is a list of some of the positions [ Read more ]
On June 17 a workshop on the theme “Citizen driven e-administration” was held at the Ministry of Enterprise, Energy and Communications (http://www.government.se/sb/d/2067) here in Stockholm, Sweden. The workshop included participants from academia, industry, as well as representatives from various governmental departments and organisations. I was invited to present a brief overview of some of the technological and socio economic trends that we at the [ Read more ]
A few lines to announce that the collaboration with UN-Habitat now formally has started. The three-year partnership aims at combining UN-Habitat’s vast knowledge about urbanization in developing countries and framework around city prosperity with Ericsson’s vision of a networked society and thoughts around future mobile networks.
Along the way, we will combine overarching and more theoretical reasoning with concrete pilots, prototypes, concepts [ Read more ]
This blogpost is actually an ad, which perhaps is a little offbeat, but it is a rare occasion; we have an open position at the UX Lab! We are looking for a person that can strengthen our ability to explore and visualize how our society will evolve in relation to ICT and how Ericsson as a company can seek opportunities moving forward. We are looking for you that have a [ Read more ]
At the Mobile World Congress (MWC) in February, we at the UX Lab presented the research concept “Remote Control over Mobile Networks” that we’ve been working on lately. In the following video, Marcus Gårdman of the UX Lab presents the core of the concept:
In four days we gave around 250 presentations to customers, partners, analysts, and media from all over the world. [ Read more ]
It has been a bit quiet here at the blog for a while, but, you know, blog-silence often means lot’s of things happening underneath the surface. This subsurface bustle, let’s just call it The Perpetual Corporate Reorganisation phenomenon, has resulted in a new “home” for the User Experience Lab. We are now part of a newly established department in Ericsson’s research organisation called “Management and Operation of Complex Systems”. (Earlier we [ Read more ]
We at the UX Lab will be presenting one of our concepts at this year’s Mobile World Congress (Feb 24–27). The concept as such is still a bit of a secret, but we can reveal that we will talk about using user experience as a way of innovating around future communication technologies as well as figuring [ Read more ]
As some of you might have noticed, this blog has been rather quiet for a while. The reasons for this are quite a few but all of them are also really good!
2013 ended with us finishing a project that looked at future network technologies from an UX perspective (the styrofoam in the picture above was essential!). We were rather pleased with the outcome, but [ Read more ]
As some readers of this blog might recall I participated in the New Cities Summit earlier this year as one of the panelists discussing Big Urban Data. Below is a video recording of the full session, which turned out to be a very interesting discussion that continued throughout the rest of the conference. For those of you who don’t have an hour to spare (not all of you work at research departments, I suspect :), below the video you’ll find [ Read more ]