Driving the agility flywheel: The stepwise journey to agile

What are the key elements of telecom agility? Which activities must be pursued by service providers to achieve it?

This 2021 STL Partners report examines the concept of agility to see how it’s evolved since it first interviewed service providers about the topic in 2015.

1. What progress has been made so far in becoming a more agile and innovative industry? How is progress measured?
2. What does the current situation and trajectory imply about ‘BSS transformation priorities’ for service providers going forward?
3. What will the next five years bring in terms of service, partnership, and organizational agility?

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