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Interactive Calling with 5G Voice

5G Voice

Learn how to deploy in 5 minutes

Make your mobile network ready for 5G voice

Learn about mobile network evolution to enable voice calls on 5G smartphones and explore new 5G business opportunities related to voice services.

What is 5G voice?

Voice is still the king of communication in a 5G world and there will be even more consumer and enterprise use cases developed where high-quality voice and communication services experiences are crucial.

5G voice is the regular mobile phone call service that service providers offers on 5G smartphones through Voice over NR(VoNR) and video over NR (ViNR) technology. This may sound very basic, and from a user point of view it is, you make voice calls on your new 5G devices like you have always done on your mobile phone.

But for a service provider, there are a lot of mobile network evolution aspects to consider behind the scene, to secure a high-quality mobile voice service everywhere. To enable service provider voice calls on 5G smartphones and other 5G devices, the network infrastructure used for 4G voice (VoLTE) today will also be used to enable 5G voice calls.

In 5G, the default voice codec in 5G smartphones enables “HD voice+”, using the 3GPP standardized Enhanced Voice Services (EVS). EVS can already be used in 4G networks, but is not mandatory. It provides a greater voice quality experience than what narrowband voice and HD voice provides today in 2G to 4G networks. It also provides better sharing of music within a voice call, for example music announcements when queuing at the help desk, or if you share music from a concert you are attending.

Voice over NR and Video over NR  is the target solution for voice and video in 5G Voice. VoNR also often called Vo5G along with ViNR technologies consists of a 5G RAN, radio access network, the 5G Core, and IMS services where they all integrate together. Apart from high quality voice and video calls with no buffer, these new technologies will open up new type of capabilities that will enable new and enhanced end-user experiences with a combination of voice services and live streaming, real-time sensitive applications such as augmented reality, collaboration and gaming. Higher codec rates can be used for voice and video calls over 5G without consuming a substantial portion of the cell’s capacity for mobile broadband.

Infographic: Different generations of 5G smartphones use different mobile network functionalities to enable voice calls. Learn the basics how to deploy 5G Voice in 5 minutes.

Open 5G Voice infographic

5G voice benefits

Benefits for users
· Improved speech quality with HD voice+ · Improved video calling quality · New voice and communication services · Simultaneous voice calls and 5G data services
Benefits for service providers
· Satisfy early 5G adopters - all smartphones with 5G data speeds also require voice services · New revenue from 5G-specific voice and communication services for enterprises

Deep dive into 5G voice network evolution aspects

The journey to 5G has several mobile network migration steps, and voice services must be supported in all evolution steps. The IMS (IP Multimedia Subsystem) that is used for 4G voice (VoLTE) today will also enable 5G voice. We have outlined several technical papers to help you understand how to take today’s VoLTE based voice services into 5G, explaining everything from the 3GPP standards based network evolution aspects, to how Ericsson can support you with the commercial deployment. Download today and take your deep dive into the mobile network evolution aspects of 5G voice.

Ericsson 5G voice

Podcast | TechUncorked - The Power of Voice with 5G | 24 min

Listen to the episode with, David Bjore, Head of Solution Area Communication Services for Ericsson explains how voice has never been more important, especially in light of global challenges where connection is vital and how 5G voice is changing our world and lift the lid on where we are headed in the future.

Whitepaper | Introduction to VoLTE and 5G Voice | 25 min.

Start here and learn about what VoLTE is and how to deliver high-quality operator voice and communication services over LTE, Wi-Fi and 5G.

White paper | Sunset 2G/3G

With the introduction of 4G and 5G, service providers need to plan for 2G/3G closure to reuse the spectrum and reduce costs. This white paper provides recommendations on how to prepare for closure in the Circuit Switching and IP Multimedia Subsystem domains.

Paper | 5G Voice – the technology and network evolution

Learn about network evolution aspects of 3GPP standardized 5G voice services.

Guide | How to enable 5G voice services in mobile networks

All service providers must consider how to deploy mobile voice services in 5G networks. Learn how in our guide to enabling 5G voice services in mobile networks.

Webinar | Deploy mobile voice services in 5G networks

Watch this on-demand webinar about how to build a cloud-native 5G Core, with TelecomTV and experts from Ericsson discussing different topics to consider during the transformation to a cloud native 5G Core.

Cases: 5G interactive calling

Interactive calling is a new innovation concept we are exploring to leverage today’s VoLTE network capabilities and provide an even better voice service experience in 5G. Find inspiration for new 5G voice and communication services use cases for consumers and enterprises when using 5G interactive calling, and learn more about the technology enabler – IMS data channels.

Create the ultimate customer support experience | Video | 2 min.

Why should 5G only be about faster surfing on your 5G smartphone? Explore how new 5G technology innovations can bring real-time interactivity to phone calls. 

Watch our demo video from MWC | Video | 2 min.

Experience an ultrasound with a haptic glove between an ambulance on the road and a hospital over a 5G mobile phone call, using the IMS data channel concept.

CSP business benefits - BT & King’s College | Video | 6 min.

Watch this video with service provider BT and King’s College in the UK about the business value of this innovation.

Real-time interaction in 5G with IMS data channel innovation | Case | 10 min.

Explore a case in the health care industry which shows how to enable interactive remote ultra sound over a 5G voice call.

 

Explore our offerings

VoLTE

Find out how to get your network ready for 5G voice, by deploying VoLTE in just weeks in your network, using our cloud-based VoLTE solutions for service providers.

5G Core

The Ericsson Cloud Core solutions for 5G delivers cloud native applications that supports both 5G EPC and the 5GC architectures. EPC and 5G core also include functionality to enable VoLTE and 5G voice services.

 

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