Extranet support

Forgotten password

If you have forgotten your password, please use this link: Reset password.

If you are experiencing any difficulties with the link above, please use the form below for manual resets by our support team.


Support forms

Feel free to contact us directly by specifying your request in any of the forms below.

Password reset problem

Request an account

Portal application problem

General questions


Contact and support

Please contact Extranet Support if you have questions or need help.

Support is available Monday-Friday, 24 hours/day (Mon 06:30 AM UTC+05:30 - Sat 06:30 AM UTC+05:30).

Support Tel: +46 10 71 33085 or 888-671-1268 from the United States.


Ericsson extranet

My Ericsson is our extranet, where we serve authorized external users such as customers and partners, with a personal view of our technologies and services.

What is Extranet?