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Managed Network Services


Ericsson Managed Network Services helps Communication Services Providers transform their network operations to successfully manage the increasing complexity of the networks with committed business outcomes.

Our data-driven operations approach leverages on the Ericsson Operations Engine, a solution capable of processing an unparalleled multinational, multivendor digital data store and training sophisticated algorithms to operate your network. It includes modern tools, digital processes, automation, analytics, artificial intelligence and a highly trained workforce ready to predict potential network issues caused by hardware, software, or external factors such as weather disturbances or customer behavior patterns. Every day, it processes data and automates millions of network commands to prevent network issues before they...

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Network Service Operations and Optimization

Ericsson Network Service Operations and Optimization involves the core part of Ericsson Operations Engine operating...

Energy Infrastructure Operations

Ericsson Energy Infrastructure Operations is a complete energy management solution that leverages artificial intelligence...

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Customer Experience Insights

Ericsson Customer Experience Insights actively looks for key drivers of bad customer sentiment and AI algorithms...