Meet the dematerialized enterprise
In this IndustryLab report, we take a look into the crystal ball in order to better understand what role dematerialization and technological innovation will play over the next decade, as well as what the workplace of the future might look like.
What 2030 holds for enterprises
01. Dematerialization could hold the key to higher profitability and sustainability
The future will see more dematerialized enterprises leverage cloud and mobile technology, enabling them to become more agile. Almost 7 in 10 have already reached halfway or beyond in their dematerialization journey. Dematerialized enterprises capable of adapting to evolving customer needs will be the norm by 2030.
02. By 2030 almost 60 percent of white-collar work is expected to happen outside company premises
The pandemic is already having a profound effect on speeding up this process, making it critical that enterprises provide their employees with full access to processes and tools regardless of the device they use or whether they are at home or out and about. There will be no office at all by 2030, according to 44 percent of decision-makers.
03. Enterprise usage of XR and 5G is expected to grow by more than 50 percent in the next decade
The remote working experience needs to be more immersive to enable some of the benefits of the traditional office. Enterprise usage of XR and 5G is expected to grow by more than 50 percent, with over 6 in 10 set to use 5G devices and almost as many using AR and VR devices by 2030.
04. The gig economy comes to the office
A shift towards task-based organizations is set to emerge, with 6 in 10 white-collar decision-makers believing temporary employment will significantly increase within their companies by 2030. However, 44 percent of white-collar employees fear this could make life more difficult.
05. Despite worldwide trade conflicts, enterprises continue to grow internationally
While roughly half of decision-makers agree future trade conflicts and pandemics will be barriers to international growth, 6 in 10 currently domestic enterprises expect to have an international customer base by 2030 and 4 in 10 agree that hiring employees globally will be key.
06. Almost three in four enterprises expect their electricity to come from renewable sources by 2030
The switch to renewable energy is a key component in the journey towards a net-zero enterprise. Furthermore, no less than 8 in 10 decision-makers expect to make significant energy savings through the move towards cloud solutions.
Dematerialization front-runners leading the way
Share of decision-makers that agree each statement is true for their respective enterprises (self-reported)
The surveyed ICT decision-makers agree dematerialized enterprises capable of adapting to the evolving needs of customers will be the norm by 2030. The graph shows how they rank their organizations on various factors today, highlighting those front-runners leading the way.
Remote working is here to stay
White-collar employees’ estimated share of work time across locations during 2019 and expectations for 2030 (self-reported)
The views of ICT decision-makers and white-collar employees alike have shifted due to their experiences of working remotely. More than 6 in 10 employees agree their respective enterprises have become more positive about remote working during the pandemic and they believe these habits are here to stay. In fact, they expect that almost 60 percent of their work will happen outside company premises by 2030.
Towards net-zero
Decision-makers' expectations for the use of renewable energy in their enterprises by 2030 (self-reported)
Today, more than half of the surveyed enterprises already use renewable energy for most, if not all, of their energy needs. By 2030, this is expected to increase to almost 3 in 4 and only 2 percent think they will not use any renewable energy at all. For dematerialization front-runners, a staggering 8 in 10 say the same.
