Incident reporting and management
At Ericsson, we encourage our employees as well as our suppliers to report incidents related to health, safety and well-being, including concerns, risk observations and near misses, as well as Stop Work Authority cases. Employees and suppliers can access Global Incident Reporting Tool – OHS GIRT - Ericsson to report any incident.
This process is crucial for identifying root causes and trends so that we can be proactive in implementing measures to prevent future occurrences. We require all incidents be reported in a timely fashion and acted upon swiftly by the applicable management team.
Training and competence
At Ericsson, we provide appropriate health, safety and well-being training to employees and make sure that it is received prior to the beginning of work and regularly thereafter.
For introducing Target Zero and Ericsson health, safety and well-being requirements to our suppliers, we have launched relevant supplier training courses.
Supplier health, safety and well-being management
Ericsson mandates that all suppliers implement and adhere to our Health, Safety, and Well-Being Requirements . These base requirements are integral to our strategy, aiming not only at ensuring safe and efficient operations, but also at fostering a workplace environment that prioritizes overall well-being and strives for Target Zero. Our suppliers must fully comprehend and follow these requirements and standards and ensure they are integrated into the suppliers’ own ways of working and daily operations.
Ericsson has also established a systemic supplier health, safety and well-being management framework towards our site service suppliers, which includes pre-screening, maturity assessment, KPIs and performance review, engagement activities, recognition, and consequence management. All of these activities aim to effectively manage suppliers’ adherence to Ericsson’s relevant requirements, prevent work-related incidents, and work jointly with them to secure their employees’ health, safety, and well-being.
Supplier Health, Safety and Well-being recognition
At Ericsson we believe promoting right behaviours is essential to create the safety culture. Our supplier safety recognition programs consist of three different recognition categories: safe behaviour, best practice and top improvement suggestion.
This program aims to motivate suppliers to be aware and mindful of hazards, risks and be proactive to exceed current practices.
Performance measurement and continual improvement
At Ericsson we annually set concrete targets, KPIs, and leading and lagging indicators in the health, safety, and well-being area to measure our performance. We also establish KPIs in the same area for our site service suppliers and review performance with them individually for continual improvement.
A focus of our continual improvement efforts is to expand and deepen the understanding and practice of health, safety and well-being. This includes increasing the awareness and competence among all personnel, raising operational standards, enhancing adherence checks, improving management tools, and reinforcing governance at different levels.
For more information on health, safety and well-being, please download the latest Sustainability and Corporate Responsibility report.