What are the top three benefits of service orchestration?

Service orchestration vastly simplifies the entire process of producing end-to-end service offerings. As demands grow on service providers to release more, flexible services to their consumers at greater speed, they can no longer ignore the gains to be made from service orchestration – both for themselves and for their customers. Service orchestration offers several benefits, and in this post, I single out three of them.

Man looking at several computer screens

What is service orchestration and what does it do?

Service orchestration is all about the design, creation and delivery of end-to-end (E2E) network services, as well as automating the tasks needed to deliver such services in often complex network environments.

While operator networks have traditionally been domain specific and managed in silos, service orchestration removes these silos to support the industry’s migration to flexible, hybrid and multi-vendor networks.  These networks are required as we move towards more advanced network services and complex E2E services as a result of the emergence of 5G and Internet of Things (IoT) technologies.

Until now, the creation and E2E deployment of network services has been a difficult and time-consuming process, where a host of domain-specific element managers and software-defined network controllers have had to be updated manually before integrating these updates with backend operational support systems.

Now, however, with the emergence of Network Functions Virtualization (NFV) and software-defined networking (SDN), which give service providers the flexibility to tailor their network services, as well as 5G and IoT technologies and the abundance of use cases and opportunities they create, service providers need to have a larger of share of automation in their networks to cope with these new demands, as well as to reap the associated rewards.



Undoubtedly one of the biggest benefits of service orchestration is automation. The ability to accurately, efficiently and quickly automate network tasks that previously had to be performed manually enables service providers to reduce operational expenses and time to market for the multitude of new services that will appear. And these tasks can be automated regardless of whether they are carried out on site, in the cloud, or on virtual or physical systems.

The ability to optimize the usage of network resources also leads to a reduction in capital expenses for service providers, and this brings us to another major benefit of service orchestration.


Cost savings

Having network tasks automated naturally leads to greater operational efficiency, so service providers can realize revenues from deploying new services faster, in addition to the cost savings they gain from having more efficient, less manual, operations. The ability to simplify the creation of advanced services through predefined templates, such as can be achieved with Ericsson Orchestrator – one of the key components of service automation  – also enables service providers to lower cost of ownership.

Watch Ericsson’s Arvind Duray, Strategic Product Manager for Solution Area OSS, present a demonstration of the Ericsson Dynamic Orchestration  solution:


Time to market efficiency

As I’ve already mentioned, having a greater level of automation in networks means service providers can launch more services and get them to market faster, leading to the cost saving and revenue benefits described above.   

These benefits are clearly interlinked, and there are many more, such as the flexibility that SDN brings to service orchestration that enables service providers to offer their consumers more tailored services, which will then also lead to improvements in areas such as customer satisfaction.  

Now that we have entered the age of 5G and the IoT, the efficiency and scalability that SDN, NFV and cloud technologies bring to IT networks means that these are no longer an option for service providers that want to survive – let alone succeed – in this new business landscape. The convergence of network types, service types, system stacks and infrastructure layers means that the ability to serve the customer on demand by dynamically orchestrating services – and all available resources – must be paramount.

Learn more about Ericsson Dynamic orchestration

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