Cloud and IT Services

Are you looking to keep your OSS/BSS ahead of business needs?

Embrace the evolution toward autonomous network operations with our Cloud and IT Services. We guide you through each stage of IT and digital transformation, from strategy and planning to implementation and ongoing support.

Move beyond outdated models and embrace innovative transformative approaches that deliver real-time business agility and impact.

Modernize your OSS/BSS, unlock new efficiencies, and ensure your business is future-proofed for the era of autonomous networks.

By addressing complex challenges, we enable you to achieve better business outcomes in a rapidly evolving market.

Stay ahead of the business

We assist you in overcoming IT and digital transformation challenges to achieve better business outcomes. Our OSS/BSS services address the complete customer transformation lifecycle, from strategy and planning to implementation and ongoing support. Discover transformation pathways that lead to improved business results.

Comprehensive offerings

Explore cutting-edge products and tailored solutions. We know your journey is unique and we provide the tools to meet your specific needs.

Customer transformation lifecycle focus

Navigate challenges and seize opportunities at every stage – from strategy and planning to implementation and ongoing support.

Outcome driven

Achieve tangible business results with our Cloud and IT Services that focus on enhancing efficiency, boosting satisfaction, and driving revenue growth.

Your cloud transformation journeys underpin effective innovation

Navigate your journey to successful IT transformation

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Capturing 5G value through automated orchestration journeys

IT modernization offers the chance to fully leverage cloud computing through disposability, replaceability, API-driven architecture, speed, elasticity, geographical versatility, automation, and diverse cloud platforms.

We help you create and manage scalable applications across public, private, or hybrid clouds. This boosts innovation and increases agility to meet market demands while improving efficiency in application development, maintenance, and cloud-native modernization.

As an AWS Managed Service Provider, we are ready to plan, design, develop, and maintain your cloud IT applications, supporting every step of your OSS/BSS Services transformation.

We focus on business impact and resilience, integrating industry-leading expertise and deep operational knowledge at every stage of your solution lifecycle.

Driven by our specialized end-to-end approach, which is the baseline of our new offering – Ericsson Intelligent IT Suite – you can design, deploy, evolve, and operate digital solutions efficiently, tailoring them to your business needs.

Experience real-time agility and success through innovative cloud integration in your OSS/BSS.

OSS/BSS: Cloud and IT Services

Ericsson Intelligent IT Suite

We drive end-to-end IT transformation with a holistic, interdisciplinary approach and rapid delivery at telco scale. We prioritize business impact and resiliency over technology and embed industry-leading expertise and deep operational knowledge into every stage of your solution lifecycle.

Ericsson Intelligent IT Suite offers a specialized integrated approach to efficiently design, deploy, evolve, and operate digital solutions tailored to your business needs.

AI-driven: Experience predictive, data-driven decisions and faster automation with AI that enhances decision-making and delivers predictive intelligence across OSS/BSS.
End-to-end LCM service model: Eliminate silos and reduce multivendor complexity with unified accountability. Partner with us for a seamless transformation journey and faster time to market.
Predictable TCO: Benefit from unified deliveries and synergized processes with long-term cost visibility. Gain transparency on scope, investments, and roadmap, ensuring clear efficiencies and ROI.

Read more about Ericsson Intelligent IT Suite - download solution brief.

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Take your business and operations to the next level with four OSS/BSS services areas

Advanced 5G capabilities enable innovative 5G services and use cases that revolutionize how we live, work, and play.

Adapting to multiple technology generations can lead to fragmented workflows and complex IT system integrations. These complexities often lead to manual interventions, which can slow you down and increase costs.

To stay competitive, you need to move beyond traditional, siloed IT systems. We’re here to help.

Our OSS/BSS services integrate and operate top-tier software, and leverage modern cloud, AI/ML, and automation technologies to streamline your operations and boost your capabilities.

Advise

Our consultancy ensures strategic alignment for seamless business and IT readiness. We offer 5G Transformation Strategy Consulting for robust strategies, Monetization and Orchestration Readiness Consulting for integrated 5G solutions, AI Operations Consulting for AI-driven power, and Security Consulting to enhance protection measures.

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Build

Navigate digital disruptions with modern platform architecture. We address C-level priorities by enhancing scale and time-to-value. Our services include OSS/BSS installation, integration, and solution evolution. They ensure seamless implementation and continuous success.

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Operate

Streamline complex operations by enhancing clarity and efficiency. We align performance with your vision, optimize costs, embrace agility and data insights, and ensure you stay ahead in a rapidly evolving environment while maximizing resources.

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Ensure

Embark on your cloud-native journey by certifying and integrating network functions across Hybrid Cloud Platforms. Our Ensure offering includes cloud certification, security assurance with zero-trust architecture, and performance assurance through precise tuning to meet KPIs.

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AI, analytics, and automation hold great potential for service providers looking to enhance customer experience, optimize network operations, reduce costs, and create new revenue streams.

This eBrief highlights the significant impact of AI, analytics, and automation in transforming telecom operations and boosting revenue opportunities. It also emphasizes the importance of directing efforts and resources to initiatives that will yield the best business outcomes.

Act now to increase efficiency and drive growth in your OSS/BSS.

Download eBrief

Indosat Ooredoo Hutchison: BSS transformation for digital future enablement

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Airtel India: Future-proof charging and policy solution ready for 5G

T-Mobile: Improving customer experience with AI and IT Operations

In today's fast-paced digital world, hybrid cloud, AI-driven transformation, and autonomous operations are essential. To be on top of the trend, you need a partner that offers real agility, not just promises.

We bring together everything you need – not just tools and products, but also the services, expertise, and accountability required to drive transformation.

Our integrated OSS/BSS solutions, combined with a trusted and agile delivery model, are tailored to your business needs. With on-demand capabilities, subscription-based flexibility, and ready-to-deploy use cases, we empower you to move faster, reduce complexity, and scale confidently.

300 +

CSPs using Ericsson OSS/BSS products and solutions

180 +

countries local presence

global delivery centers