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Business and Operations Support Systems

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We are pioneering superior service experience and monetization. Expanding top line revenue growth from more services adds new dimensions of complexity in the shift to diversify revenues, outperform competitors and maximize efficiency. 

Working side by side with our customers, we see the challenges of the past, the present and the future - and we’re already solving them. OSS/BSS systems are traditionally siloed and fragmented. To support successful service evolution, OSS/BSS systems, a pre-integrated suite of products and solutions work together cohesively, tightly integrated end to end, yet loosely coupled for the benefits of modularity.

Ericsson delivers cloud agnostic products and solutions supported by open APIs, accompanied by a comprehensive range of services to advise, build, operate and ensure.


Grow top line revenues

Efficient service creation and management.

Increase efficiency

Open, and ecosystem enabled.

Minimize Risk

Trusted advisor and delivery partner.


OSS/BSS is the combination of Business and Operations Support Systems. OSS/BSS is evolving to meet network service complexity and the ability to offer and monetize a wider range of differentiated products and services.  

Visit Ericsson OSS/BSS page
Included portfolio
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Core Commerce

Catalog-driven omni-channel experience powered by intuitive journeys


Dynamically managing services providing a zero-touch order orchestration


Unlocking revenues while offering increased value to end consumers, enterprises & partners

Data and Analytics

Real-time, multivendor data processing and analytics supported by AI/ML apps

OSS/BSS Services

Deliver business outcomes and exceptional experience for an end-to-end business transformation