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Core Commerce
Our product portfolio is open, cloud-native, and ecosystem enabled. With the catalog at the center, enabling business agility demands, an API-first, modular, simplified approach at telecom grade levels of reliability, performance and availability for:
- Contextual customer and partner journeys
- Enterprise catalog including product lifecycle management
- Dynamic, catalog-driven configure, price, and quote (CPQ) and order fulfilment, supporting any business segment or product offer
Customers are at the heart of the Core Commerce processes, and a CSP’s business revolves around them. By focusing on that we enable an intuitive omni-channel experience through our catalog-driven CPQ capabilities. This reduces the time to quote and provides customer centric service monitoring which enables closed-loop automation use cases, reducing order fall out and preventing service experience issues.
Faster time to revenue
Dynamic catalog-driven architecture for any service.
Easy partner enablement
Flexible co-creation of offers with partners.
Zero touch order handling
Enabled by catalog driven everything.
Unleash superior experience
Core Commerce manages digital experiences, order flows and catalog interactions. Define and deliver what the customer wants, when they want it and in the best way. Good service experience encapsulates the traditional view of telecom customer experience and more.
Visit Ericsson Core Commerce page
Digital Experience Platform
Cloud-based, personalized and contextualized customer experience across multiple digital touchpoints.
Catalog Manager
Allows customers to rapidly launch and enable new innovative offerings with improved user experience.
Order Care
Order management system for handling automated workflows and manual work activities across services.