Ericsson Training Programs

Ericsson Training Programs offers a range of predefined training packages, supported by flexible delivery methods with a portfolio of more than 800 courses performed in a multi-technology environment.
 
Ericsson Training Programs provides value-for-money training that enhances internal competence, giving you a strong base of in-house, leading-edge skills and expertise. Stay up to date with the skills and competence needed to address the latest technology and business scenarios.

Digital Learning

 Digital Learning is; learning facilitated by technology that gives the learners some element of control over when, where and what kind of learning content to “consume”. Using technology to access content or through cooperation online, has been on the market for a couple decades but now is the time when we have the tools, process and methods to make this really appealing. It is now more than ever accepted in the industry and the next generation learners are used to digital learning from attending schools and universities.

See more in the video Understanding Ericsson 5G Plug-Ins.

We can support you with:

  • elearning – from catalogue or on-demand development of new content
  • Video cast – short video presenting a specific subject
  • Live Virtual Training – interactive Virtual Classroom training
  • On-line assessments - to assess the competence level of the organization to get a snapshot of the competence level, identify gaps and target your investments.

Extensive Experience and Expertise

Learning available to meet your specific needs:

  • 27 Education Centers worldwide
  • 250+ experienced learning consultants and instructors
  • 800+ courses in the standard portfolio, classroom or online
  • Students from over 160 countries
  • Over 160 000 student days per year
  • Latest Talent and Learning Management systems

Find Courses

Ericsson's commercial training programs within our Learning service offerings comprise of more than 800 courses covering different technology systems and service areas within our operators' businesses.

All courses are grouped into predefined training packages within a certain area and are supported by various delivery methods to fit your needs. Find the course flow or the course description of your interest in the list below.

Name 

Course flow 

Course description 

5G

Link 

Link 

Authentication Federation Gateway (vAFG)

Link

Link

BSCS iX 17

Link

Link

CDMA 2013

Link

Link

Charging and Billing in One (CBiO) 3.1

Link

Link

Charging and Billing in One (CBiO) 16

Link

Link

Charging and Billing in One (CBIO) 17

Link

Link

Charging and Billing in One (CBiO) 18 

 

Link 

Charging System (CS) 6

Link

Link

Charging System (CS) 16

Link

Link

Charging System (CS) 17

Link

Link

Charging System (CS) 18 

 

Link 

Cloud System 2016

Link

Link

Cloud Systems 2018 

Link 

Link 

Diameter Signaling Controller (DSC)

Link

Link

Equipment Identity Register Front End (EIR-FE) 14B

Link

Link

Ericsson Composition Engine (ECE) 5.0

Link

Link

Ericsson Composition Engine (ECE) 17.1

Link 

Link 

Ericsson Discovery and Reconciliation

 

Link

Ericsson Dynamic Activation (EDA) 1

Link

Link 

Ericsson Experience Manager

 

Link

Ericsson Integrated Inventory

 

Link

Ericsson Multi Activation (EMA) 15

Link

Link

Ericsson Multi Activation (EMA) 16

Link

Link

Ericsson Network Engineer

 

Link

Ericsson Network Manager (ENM) 16B

Link

Link

Ericsson Network Manager (ENM) 17

Link

Link

Ericsson Network Manager (ENM) 18

Link

Link 

Ericsson Order Care and Catalog Manager

Link

Link

Ericsson Telecom CRM 2.0

Link

Link

Evolved IP Network Solution

Link

Link

GSM RAN G15B and RANT T15B & U15B

Link

Link

GSM RAN G16B and RANT T15B & U16B

Link

Link

GSM RAN G17

Link 

Link 

Home Location Register (HLR) 15A

Link

Link

IMS 17 and vIMS 1 Enriched Communication

Link

Link

IMS 17 and vIMS 1 Mobile Telephony Evolution with VoLTE

Link

Link

IMS 17 and vIMS 1 PSTN to IP

Link

Link

IMS 17 and vIMS 1 System and Products

Link

Link

Internet of Things (IoT)

Link

Link

IP Broadband Network Management 2016

Link

Link

IP Broadband Network Management 2018 

Link 

Link 

IP Edge 2017

Link

Link

IP Edge 2018

Link 

Link 

IP Generic

Link

Link

Long Term Evolution Radio Access Network L16

Link

Link

Long Term Evolution Radio Access Network L17

Link

Link

Long Term Evolution Radio Access Network L18

Link 

Link 

Microwave Networks R17

Link

Link

Mobile Broadband Charging (MBC) 2.3

Link

Link

Mobile OSS-RC 2015

Link

Link

Mobile OSS-RC 2016 

Link

Link 

Mobile OSS-RC 2017

Link

Link

Mobile OSS-RC 18 and ENIQ 18

Link 

Link 

MSS 17

Link

Link

MSS 18 

Link 

Link 

Multi Mediation (MM) 8.1

Link

Link

Multi Mediation (MM) 15

Link

Link

Multi Mediation 18 

Link

Link 

Multiservice Delivery Platform (MDSP)

 

Link

Multiservice Proxy (MSP) 7.0

Link

Link

Optical Transport R16

Link

Link

Optical Transport 2018 

Link 

Link 

Packet Core Network 2016

Link

Link

Packet Core Network 2017

Link

Link

Plan Build Optimize 2013

Link

 

RBS 6000 and Baseband

Link

Link

Revenue Manager 18

Link 

Link 

Router 6000 R16

 

Link

Security Gateway (SEG) 5 

Link 

Link 

Service Provider SDN 2016

Link

Link

SON-OM 2017

Link

Link

TelecomCRM 2.1

Link

Link

Telecom Server Platform (TSP) 7

Link

Link

Telephony Softswitch Solution (TSS) 4.0

Link

Link

User Data Consolidation (UDC) 1

Link

Link

vIMS 1 2018 System and Products

Link 

Link 

WCDMA RAN W16

Link

Link

WCDMA RAN W17

Link

Link

WCDMA RAN W18

Link

Link 

Wi-Fi Calling Solution

Link

Link

Wi-Fi Mobility Gateway (WMG) 1

Link 

Link 

Education centers

MA South East Asia Oceania & India

Malaysia - Kuala Lumpur

Ericsson Academy Malaysia
Level 22 & 23, The Pinnacle
Persiaran Lagoon, Bandar Sunway
46150 Petaling Jaya
Selangor Darul Ehsan
Malaysia

Phone +60 3 5624 6000
Fax +60 3 5624 6009
Email: academy.malaysia@ericsson.com

Map and directions

Indonesia - Jakarta

Ericsson Education Indonesia
Wisma Pondok Indah Tower 1-2nd fllor
Sultan Iskandar Muda V TA
Jakarta 12310, Indonesia

Phone +62 21 769 2222
Fax +62 21 769 3111
Email: academy.indonesia@ericsson.com

Australia - Melbourne

Map and directions

Ericsson Education Australia
Melbourne Campus, Unit 6
153 Bertie Street
Port Melbourne, 3207 Victoria
Australia
Phone +61 3 9301 1611
Fax +61 3 9301 4588
Email education.australia@ericsson.com

India - New Delhi

Map and directions

Ericsson India Private Limited
DLF Cyberciti, 3rd Floor, Building 10A
Sector 25 A, Gurgaon
 122 002 Haryana, India
Phone +91 124 423 3552 or +91 244 233 549
Fax +91 124 423 3550
Email education.india@ericsson.com


MA Europe & Latin America


Spain - Madrid

Ericsson Education Center Spain
Ericsson España, S.A. Edificio Torre
Suecia Calle de la Retama 1
28045 Madrid, Spain
Phone +34 91 339 1000
Email learning.services.spain@ericsson.com

 

Map and directions

Welcome to Ericsson Spain


Portugal - Lisbon

Map and directions

Welcome to Ericsson Portugal

Ericsson Telecomunicações, LDA
Edificio Infante D.Henrique
Quinta da Fonte, 2770-192
Paço de Arcos, Lisbon, Portugal
Phone +351 21 446 6000
Email
ericsson.education.portugal@ericsson.com


Italy - Rome

Maps and directions

How to get there 
IP solutions and lab 

Ericsson Education Center Italy
Via Anagnina 203
00118 Rome
Italy
Phone +39 06 7258 2617
Fax +39 06 7258 3496
Email education.italy@ericsson.com

Italy - Genoa

Map and directions

Logistic information

Ericsson Education Center Genoa 
Via Melen, 77
16153 Genova
Italy

Email training.genova@ericsson.com

Croatia - Zagreb

Ericsson Education Center
Ericsson Nikola Tesla d.d. 
Krapinska 45 
10002 Zagreb
Croatia
Phone +385 91 365 3539
Email education.croatia@ericsson.com

Tunisia - Tunis

How to get there 

Parc Technologique des communications
Route de Raoued KM 3.5
Cite la Gazelle
Tunisia 2083
Phone + 216 71 168 500
Fax + 216 71 858 949
Email education.tunisia@ericsson.com

Poland - Warszaw

Map and directions

Ericsson Learning Services Poland
Ericsson Sp. z o.o
ul. Konstruktorska 12
02-673 Warszawa
Poland
Email: learning.services.poland@ericsson.com


Russia - Moscow

Map and directions

Ericsson Academy Russia
12, 8th March street
127083 Moscow
Russian Federation
Phone +7 495 647 6211
Email ericcson.academy.moscow@ericsson.com


Brazil - São José dos Campos

Map and directions

RLAM Ericsson Academy - Open Courses

Ericsson Education Center Brazil
Rua Ambrósio Molina
12247-000 São José dos Campos
São Paulo
Brazil
Phone +55 12 3908 4202
Email rlam.education@ericsson.com


Mexico - Mexico City

Map and directions 

RLAM Ericsson Academy - Open Courses 

Ericsson Tecnoparque
Eje 5 Norte, Núm. 990
Col. Santa Bárbara, Delegación Azcapotzalco
02230 Mexico D.F.
México
Phone +52 55 1103 0181
Email rlam.education@ericsson.com

Sweden - Stockholm

Stockholm - Map and directions  

Course catalog
Course schedule     

 

Ericsson Academy Center
Torshamsgatan 23
164 80 Stockholm
Email: global.learning.practice@ericsson.com

Sweden - Gothenburg

Gothenburg - Map and directions

Course catalog
Course schedule  

Ericsson Academy Center
Lindholmspiren 11
417 56 Göteborg
Sweden
Email: global.learning.practice@ericsson.com

MA Middle East & Africa


Lebanon - Beirut

Map and directions

Ericsson Academy Center
Daoud Amoun St. Fattal Buliding
Jisr El Wati
P.O.Box:55334
Beirut, Lebanon
Phone +961 517 639
Fax +961 1 517 702
Email Academy.Lebanon@ericsson.com


Turkey - Istanbul

Map and directions

Ericsson Academy Center
Büyükdere Caddesi USO CENTER No.245, Floor:15
34398 Maslak, Istanbul
Turkey
Phone +90 212 3358585
Fax +90 212 3359844
Email academy.turkey@ericsson.com


Saudi Arabia - Riyadh

Map and directions

Ericsson Academy Center
Dana Compond
Khurais Road, Riyadh City11442
Kingdom of Saudi Arabia
Phone +966 122 792 00
Fax +966 123 017 77
Email Academy.Saudi@Ericsson.Com


South Africa - Johannesburg

Map and directions

20 Morris Street East
Woodmead, Gauteng
Johannesburg
South Africa
Phone +27 118 442 000
Fax +27 112 093 701
Email Academy.Southafrica@ericsson.com

MA North America


USA - Plano, TX

MANA Learning Services Portfolio
Learning Services Open Enrollment
Schedule June - Dec 2017

Customer Enrollment Form
Ericsson Learning Services -
Competence and Capability
Consulting Brochure

Map - MANA Ericsson, Training Center

Ericsson MANA Headquarters, Training Center
6300 Legacy Drive
Plano, TX 75024
USA
(Mailstop: R3C8)

MA North East Asia


China - Beijing

Ericsson Education Center Beijing
Ericsson Tower 1B
No.5 Lize East Street
Chaoyang District
Beijing 100102
China
Phone +86 10 847 699 66
Fax +86 10 847 677 01


China - Chongqing

Map location

Chongqing Ericsson Technology Ltd.
Learning Services
Chongqing Ericsson Plaza
No.98 Jinyu Avenue
North Park of Chongqing
Economic & Technological Development Zone
Chongqing
401122, China
Phone +86 23 6730 7902
Fax +86 23 6730 7111
Email education.xx.chongqing@ericsson.com


China - Guang Zhou

Ericsson Education Center Guang Zhou
11 Floor, B Block, Information Port
16 Keyun Road
Tian He District
Guang Zhou 510665
China
Phone +86 20 38119158
Fax +86 20 38119001
Email education.china@ericsson.com


Japan - Yokohama

Learning Services Japan

Map and directions 

Ericsson Learning Services Japan
Ericsson Japan K.K.
Yokohama Blue Avenue
4-4-2, Minato Mirai
Nishi-ku, Yokahama-shi
Kanagawa 220-0012
Phone +81 3 6721 3300
Email education.japan@ericsson.com