Ericsson Support Services

The ultimate goal of network operations is to ensure high performing networks that deliver high quality end-user experience.

Ericsson Support Services combine technology leadership with a unique mix of global and local expertise to enable operators to meet their business objectives. We help you take advantage of Ericsson’s global support insights and innovations, transform network operations and be proactive.

Our enhanced support offerings include predictive analytics to prevent imminent network issues, speedy network-level fault isolation and hardware services throughout the lifecycle of our products.

Key benefits

  • Increased network stability
  • Improved operational efficiency
  • Agility to handle an ever-changing network

Find out more about our latest offering launch – Network service intelligence at your fingertips.

Our range of products
Secure Support

Provides different levels of combined hardware and software support, ranging from basic to full support.

Assure Support

Provides temporary onsite assistance when introducing new technologies into the network.

Extend Support

Enables our customers to formalize a path for continued product support based on their business needs.

Preemptive Services

Provides precise incident prediction and prevention with proven high value to customers globally.