Transformation Lead for Analytics Automation & AI at Ericsson
Vikas Diwvedi is Transformation Lead for Analytics Automation & AI at Ericsson, focusing on empowering superior customer experience and achieving efficiency through scaling digital workforces and democratizing Analytics Automation & AI across Ericsson. He has played key roles in various automation initiatives including Cognitive Automation and Citizen Data Science Platform. Vikas is an AI enthusiast and has delivered talks around AI-enabled transformation, on industry and academic forums of repute. Prior to joining Ericsson, Vikas worked with the Department of Telecommunications, Govt. of India, serving security and strategic telecom projects for the Indian Government and its defence forces. During his career, spanning more than 14 years, Vikas has worked across strategy, business development, consulting, and product management functions for enterprise, government, and defence verticals. Vikas holds an MBA from Indian Institute of Management Ahmedabad (India), and B.Tech. from MNNIT Allahabad (India). He is also an alumnus of Warwick Business School, UK.