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E2E service orchestration is key to succeed with 5G for business

E2E service orchestration is key to succeed with 5G for business

Unlock 5G network slicing opportunities with service orchestration

Service orchestration for better service quality

Use the power of service orchestration to harness 5G business opportunities through a programmable network, open for consumer and enterprise application ecosystems

What is service orchestration?

Service orchestration is the process of designing, creating, delivering, and monitoring service offerings in an automated way. Service definitions created in the product catalog are taken right through the ordering process for fast and effective service orchestration.

In addition to 5G and service exposure, service orchestration is a key enabler for platform oriented operating models by enabling innovation with application developers and providers.

Many 5G use cases will be geographically distributed and technically diverse in terms of cloud environments, resulting in several different requirements from applications.

Service orchestration solutions must be capable of operating efficiently in increasingly hybrid and complex environments.

5G highlights how critical agility becomes for CSPs to be able to innovate using network capabilities in a simplified manner, to be more active and open in the partner ecosystem.

Service orchestration automates workflows toward zero touch order to activation

Multi-domain orchestration and assurance

Closed-loop service automation

Right the first time

Efficient innovation
at scale

Service orchestration helps deliver value beyond connectivity

Service orchestration removes silos to support hybrid environments

Take a strong position in the ecosystem, increase attractiveness as a business partner and deliver more value that goes beyond connectivity with innovative new services co-created with ecosystem partners.

Ensure service orchestration benefits the business by:

  • Connecting to multiple application ecosystems and orchestrating workloads across multi-cloud and multi-vendor environments 
  • Accelerating the introduction and delivery of services from months or days to minutes through agile service design and automated service management 
  • Automating workload placements, service deployment and end-to-end (E2E) network slicing across central and edge sites to enable the monetization of new business opportunities

How does service orchestration work and where does it operate in the network?

For new use cases around 5G, network slicing and edge, the telecom network needs an effective coordinating function which can plan, design and instantiate the offered and ordered services.

With several critical roles to fulfil, service orchestration:

  • Provides network slice management including life cycle management and configuration by using standard templates
  • Enables cross-domain orchestration across the network (RAN, Transport, and 5G Core) by interfacing with different domain managers and transport software defined networking (SDN) controllers.
  • Provides multi-vendor and multi-cloud support with both built-in adaptors and a framework to create custom adaptors for special cases.
Ericsson’s E2E network slicing architecture

Ericsson’s E2E network slicing architecture

Improve 5G service experience with E2E orchestration and automation

Telstra’s award winning (TM Forum Excellence) multi-domain service orchestration.

Central service monitoring enables closed loop automation for better service quality and customer satisfaction. Additionally, increased service visibility and resiliency improves customer experience and minimizes order fallouts which, if not dealt with efficiently, run the risk of negatively impacting the customer experience.

For superior service experiences the following need to be in place for effective service orchestration and service automation:

  • E2E lifecycle management of network services from design, ordering, fulfilment to assurance
  • Multi-domain network slice orchestration including RAN, core, and transport networks
  • Common topology service providing full visibility of network statuses and resources

See more Business and Operations Support Systems cases.

Unlocking 5G network slicing opportunities with Business and Operations Support Systems

Read why business and operational strategies must align with emerging network capabilities to successfully capitalize on 5G revenues.

Breaking down OSS/BSS silos for better 5G monetization

Read how Telia and Telstra are evolving their service architectures for optimal 5G outcomes and explore what the ideal OSS and BSS architecture looks like.

Why E2E orchestration is key to win 5G enterprise business

Webinar – How to overcome the challenges of providing enterprise solutions with service orchestration.

Unified multi domain service orchestration: a must for 5G enterprise services?

Swiftly and effectively deploying advanced services requires multi domain service orchestration

How to catalyze 5G network value with OSS: A forward-thinking approach

OSS must play a fundamental role for operators like Vodafone in generating revenue from their networks.

Monetizing API exposure for enterprises with evolved BSS

Enable new use cases, applications and programmable networks that deliver greater flexibility and automation.

TM Forum | Telia’s OSS/BSS evolution toward 5G digital service delivery

How Telia’s partnering strategy with Ericsson for OSS/BSS and its adoption of TM Forum assets are helping it achieve sustainable change.

Ericsson and Vodafone create UK’s first on-demand 5G network slice

Trialling on-demand premium 5G network slice using Ericsson’s 5G Standalone containerized core architecture and end-to-end automated orchestrated solution.

Telefonica and Ericsson pioneer 5G network slicing

The proof-of-concept shows end-to-end orchestration for full slicing life cycle support and radio resources partitioning, offering a key differential user experience to customers.

Ericsson in world-first 5G network slicing trial with Deutsche Telekom and Samsung

Cloud VR streaming game use case with two independent E2E network slices, featuring slice orchestration and ordering automation

TELUS and Ericsson accelerating commercial 5G applications with standards-based network slicing orchestration

Multi-vendor network slicing orchestration proof of concept in a lab environment based on 3GPP Release 16 and IETF L3NM.

Improve service lifecycle management with automation

Scale 5G for enterprises with service automation

Automation enables more efficient service orchestration of network and service workflows and processes. ​It is the only way to achieve the vision of zero-touch operations and it helps make networks programmable. Combining artificial intelligence and machine learning (AI/ML) with automation provides efficient and dynamic networks in a way that is not possible manually.​ This impacts the whole service lifecycle from design, through deployment and operation.​

Reduce time-to-market, reduce testing, improve order management, make order fulfilment more efficient and improve customer experience through closed loop automation. Coordinate and integrate automated tasks to:

  • Optimize workflows of automated tasks across disparate systems​
  • Support workloads running on both public and private clouds distributed across providers​
  • Optimize available resources, placement of applications where capacity is needed on demand​
  • Orchestrate network slices to be instantiated and life cycle managed based on dynamic consumer needs

Services for multiple industry segments demand enterprise service automation where the automation of key tasks, processes and workflows is critical to profitably scale enterprise business as complexity increases.

5G service automation: Key enablers

Orchestration portfolio

Automation is no longer optional, it’s mandatory. E2E service orchestration starts in core commerce with catalog management, continues through the ordering process to orchestration. Ericsson enables closed-loop automation for both telco and enterprise environments.

The ability to deliver the requested on-demand service is dependent on service assurance to monitor key performance indicators (KPIs) in real-time and feed closed-loop decisions to restore requested service.

Automated network design and configuration further facilitates effective service orchestration:

  • Control and automate your network to create tailor-made functionality and workload placement centrally or at the edge.
  • Automate service and application management for SD-WAN, private 5G networks, communications and collaboration applications.
  • Configure, price and quote your offerings and expose them through customer portals so enterprise staff can manage them easily.

Reduce manual processes through model driven repeatable service deployment through orchestration. Automate the service life cycle management process: instantiation, termination, scale-in, scale-out, upgrade.

Keep track of your inventory  (physical,  logical, virtual, cloud resources and services),  automate hybrid service design/assign and provisioning, and improve the reliability and efficiency of your operations processes – from network inventory management to fulfillment and assurance.   

Service orchestration for planning and designing services

Service orchestration for planning and designing services

Catalog Manager

Rapidly launch and enable new innovative offerings with simple user experience

Order Care

Order management system for handling automated workflows and manual work activities across services.

Service Orchestrator

End-to-end service orchestration of network services and statuses for complex and composite services

Adaptive Inventory

Enabling full visibility of hybrid services providing a new level of operations automation

Service orchestration must evolve

As networks evolve, service orchestration must keep pace. New opportunities and challenges include:

Explore entire Business and Operations Support Systems portfolio

Core Commerce

Support consistent and contextual catalog-driven omni-channel experience powered by intuitive journeys

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Monetize new revenue streams while offering increased value to end consumers and enterprises

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Data and Analytics

Drive insights to business outcomes with real-time, multivendor data processing, analytics and AI/ML

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