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Finance connectivity

Serve customers with security, privacy and compliance, and create a dynamic and engaging customer experience.

Connectivity for finance, insurance and fintech

Only with reliable, highly secure connectivity can organizations rely on the devices and fintech applications necessary to help clients while protecting personal information. Privacy and compliance are top priority.

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Create agility

To efficiently adapt and respond to change, whenever and wherever needed.
- Be responsive to the market 
- (Re)configure workspaces and workforces 
- Enhance experiences

Advance operations

To become more data-driven, automated, productive and sustainable.
- Unlock intelligence
- Automate operations 
- Increase efficiency and sustainability 

Boost resilience

To keep business, operations and processes running smoothly and securely.
- Adopt future-proof solutions 
- Strengthen operational security 
- Gain predictability and control 

Our solutions

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Wireless solutions

The Cradlepoint NetCloud Service and wireless edge solutions for financial services unlock the power of LTE and 5G routers and adapters that help create flexible enterprise WANs for everything inside and beyond financial branches.

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Communication platform

Unified communications, contact centers, and APIs work in harmony to offer a security-focused, real-time customer experience on any device, through any channel— voice, SMS, messaging, and video. 

Featured cases

Jackson Hewitt speeds up kiosk deployment with cellular

Jackson Hewitt speeds up kiosk deployment with cellular

Discover how a Jackson Hewitt franchise accelerates kiosk deployment while lowering costs by using Ericsson Cradlepoint cellular routers. Employees 
get the connectivity they need for great customer service, without the provisioning and installation hassles of DSL or cable.  

Discover how cellular transformed Jackson Hewitt's operations. Read the full case study to see how Jackson Hewitt uses cellular solutions to boost efficiency. 

Ebury accelerates engagement with Vonage

Ebury accelerates engagement with Vonage

Discover how Ebury, a rapidly expanding FinTech company, transformed its internal and external communications with Vonage solutions to grow its business. By leveraging Vonage Contact Center and Vonage Business Communications, Ebury streamlined their workflows and expanded into new regions, quickly creating a better overall employee and customer experience.  

Want to learn more about Ebury's acceleration? Read the full case study for all the details. 

 

How SCCU transformed customer engagement

How SCCU transformed customer engagement

Discover how Southern Cross Credit Union (SCCU) enhanced customer and employee engagement with Vonage Fusion – which combines its UCaaS and CCaaS solutions -- and Salesforce Service Cloud Voice. By integrating these solutions, SCCU streamlined operations, improved service quality, and maintained personalized interactions, even as call volumes rose. Learn how this seamless transition kept them competitive and customer focused. 

Read the full case study to learn more! 

Goosehead Insurance elevates customer communication with Vonage

Goosehead Insurance elevates customer communication with Vonage

Goosehead Insurance transformed its client engagement by partnering with Vonage. Faced with the challenge of rescheduling missed calls with customers, Goosehead Insurance leveraged Vonage Contact Center and AI Virtual Assistant to automatically reschedule calls at the client’s convenience, resulting in a more efficient way and effective way to address their needs. 

Curious about their service transformation enabled by Vonage? Read the full case study to find out more. 

Contact us

Let's take the journey together

We’ll help you get connected.

Contact Ericsson

More insights

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Ericsson and Hewlett Packard Enterprise collaborate to deploy fintech cloud services on HPE GreenLake

Ericsson and Hewlett Packard Enterprise (HPE) will work together to empower digital transformation in financial services by integrating Ericsson Wallet Platform with HPE GreenLake, providing enterprises with cloud-like agility, services, and scalability.

TMB, easypaisa and Ericsson sign a contract

Ericsson, Telenor Microfinance Bank strengthen partnership to propel easypaisa financial services

Ericsson’s fintech solution, the Ericsson Wallet Platform, will support positioning Telenor Microfinance Bank (TMB) as a Digital Bank (subject to regulatory approvals) by offering a wide range of new and innovative digital financial services.

Ericsson enterprise solutions enable companies to be smart, agile and tech-enabled in an increasingly disruptive world.

Industry reports

Dive into our industry-specific reports with use cases, expert recommendations and actionable insights. 

Explore reports
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IndustryLab: Future of enterprises

The latest Future of enterprises report explores what business values enterprise decision makers and employees attach to digitalization in general, the role of 5G, cloud, AI, digital twins and immersive technologies.

Browse reports
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Cradlepoint: State of connectivity

Every year, Cradlepoint publishes an annual global research report that examines the business impact of connectivity. 

Read the report
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Vonage: Global Customer Engagement report

The 2024 report is all about AI. Customers could be happier and they’ve embraced AI to make their experiences better. Our latest report shares customer frustrations as old as time — with modern solutions full of opportunity. 

Read the report
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Ericsson's industry vision

Looking at the future of the ICT industry in the next 5 to 10 years we imagine a stronger, more vibrant, and more innovative business landscape.