Speak up whenever something doesn’t seem right
You are expected to speak up if you see anything that you believe is not right. Remember, you will always be protected when you raise concerns in good faith.
Central Reporting Channel
Ericsson has an Allegation Management Process that handles any allegations received through our standardized central reporting channels, which include the Ericsson Compliance Line.
- The Compliance Line is hosted by an independent third party, allows anonymous reporting, and is available 24/7 in 63 languages.
- Compliance Line reports are handled promptly by independent and experienced teams in Group Function Legal Affairs & Compliance.
- Anyone can report a compliance concern through the Ericsson Compliance Line.
- The Compliance Line allows anonymous reporting when permitted by law. However, by letting us know who you are, we can contact you directly to discuss your concerns which will help us investigate it more quickly and efficiently.
For more information about the Ericsson Compliance Line.
Local Reporting Channel
If you have a concern regarding Ericsson Hungary LTD (“ETH”), you also have the option to report your Compliance concern in a local channel, which will be handled exclusively by a local team appointed by ETH, and by technical experts that they may designate.
Ericsson will not tolerate retaliation against individuals who report compliance concerns in good faith or against relevant third parties. You will always be protected, no matter how you speak up.
Who can use the local channel?
Permitted reporters to the local channel are:
- employees;
- service providers, contractors, subcontractors and suppliers, as well as any persons acting under their supervision and direction;
- shareholders or persons belonging to management bodies or to fiscal or supervisory bodies of legal entities, including non-executive members;
- volunteers or interns, regardless of whether compensated.
The above applies to current, former or future relationships with ETH.
How to submit a report
To submit a report to the Ericsson Compliance Line, click here.
To submit a report to the local channel, send an email to hungary.whistleblower@ericsson.com. The team appointed by ETH will have exclusive access to the mailbox.
What happens to a local channel report?
After submitting a report in the local channel, the team appointed by ETH will confirm receipt of the report. You will also receive a case number which can be used for future communications with you, including possible questions to clarify your report.
The team will communicate the results of its analysis to you within thirty days of receiving your report. In cases requiring special consideration, upon notifying you simultaneously with the expected final date, the timeframe can be extended to three months from the acknowledgement of receipt of your report. You may request at any time that the team do so within 15 days of reaching its conclusion.
What types of reports does the local channel accept?
You can use the local channel if you would like to report a compliance concern. A compliance concern is any employee or third-party behavior that may breach the law or our Code of Business Ethics (CoBE) and related policies and directives. This includes:
- Corruption and fraud
- Questionable accounting or auditing matters
- Other events that might seriously affect the vital interests of Ericsson
- Harassment and Retaliation
- Human Rights Violations
Our local channel accepts any compliance concern that is prescribed by Hungarian Act XXV of 2023. Please be aware that any compliance concern you may want to raise in the local channel in Hungary can also be raised in the Central Reporting Channel: Ericsson Compliance Line.
Reports that cannot be addressed locally
If your report to the local channel reveals a structural problem or a problem that affects two or more Ericsson entities and that cannot be addressed within ETH, we encourage you to report your issue centrally, directly to the Ericsson Compliance Line. If you submit such a report to the local channel, ETH will inform you of its determination that the report cannot be effectively addressed within ETH and request that you report the issues via the Ericsson Compliance Line to ensure the concern is addressed by the appropriate Ericsson entity.
If you have any questions about whether you can submit your compliance concern through the local channel, you should contact the Compliance Consultation Desk(For Ericsson employees, search in the intranet) or send your question to the local channel hungary.whistleblower@ericsson.com.
Data protection
For detailed information on your privacy rights, the collection and processing of your personal data please click here:
Privacy Notice for Ericsson Employees and Non-Employed Workforce(For Ericsson employees, search in the intranet).
Privacy – Ericsson (for the public)
ETH is the data controller for personal data processed in the local channel.