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Ireland local reporting

Speak up whenever something doesn’t seem right

You are expected to speak up if you see anything that you believe is not right. Remember, you will always be protected when you raise concerns in good faith.

Central Reporting Channel

Ericsson has an Allegation Management Process that handles any allegations received through our standardized central reporting channels, which include the Ericsson Compliance Line.

  • The Compliance Line is hosted by an independent third party, allows anonymous reporting, and is available 24/7 in 63 languages.
  • Compliance Line reports are handled promptly by independent and experienced teams in Group Function Legal Affairs & Compliance.
  • Anyone can report a compliance concern through the Ericsson Compliance Line.
  • The Compliance Line allows anonymous reporting when permitted by law. However, by letting us know who you are, we can contact you directly to discuss your concerns which will help us investigate it more quickly and efficiently.

For more information about the Ericsson Compliance Line.

Local Reporting Channel

If you have a concern regarding LM Ericsson Limited. (“LMI”) in Ireland, you also have the option to report your Compliance concern in a local channel, which will be handled exclusively by a local team appointed by LMI, and by technical experts that they may designate.

Ericsson will not tolerate retaliation against individuals who report compliance concerns in good faith or against relevant third parties. You will always be protected, no matter how you speak up.

Who can use the local channel?

Permitted reporters to the local channel are:

  • employees;
  • service providers, contractors, subcontractors and suppliers, as well as any persons acting under their supervision and direction;
  • shareholders or persons belonging to management bodies or to fiscal or supervisory bodies of legal entities, including non-executive members;
  • volunteers or interns, regardless of whether compensated.

The above applies to current, former, or future relationships with LMI.

How to submit a report

To submit a report to the Ericsson Compliance Line, click here.

To submit a report to the local channel, send an email to lmi.whistleblower@ericsson.com. The team appointed by LMI will have exclusive access to the mailbox.

What happens to a local channel report?

After submitting a report in the local channel, the team appointed by LMI will confirm receipt of the report. You will also receive a case number which can be used for future communications with you, including possible questions to clarify your report.

The team will communicate the results of its analysis to you within three months of receiving your report. You may request at any time that the team do so within 15 days of reaching its conclusion.

What types of reports does the local channel accept?

You can use the local channel if you would like to report a compliance concern that is considered by to be a Relevant Wrongdoing in accordance with Irish law. The following are each Relevant Wrongdoings for the purposes of these procedures:

  • that an offence has been, is being or is likely to be committed;
  • that a person has failed, is failing or is likely to fail to comply with any legal obligation. This does not apply to legal obligations under the worker's contract of employment or other contract for services;
  • that a miscarriage of justice has occurred, is occurring or is likely to occur;
  • that the health or safety of any individual has been, is being or is likely to be endangered;
  • that the environment has been, is being or is likely to be damaged;
  • that an unlawful or otherwise improper use of funds or resources of a public body, or of other public money, has occurred, is occurring or is likely to occur;
  • that a breach of specified EU legislation (as set out in the Act) has occurred, is occurring or is likely to occur; or
  • that information tending to show any matter falling within any of paragraphs (a) to (h) above has been, is being or is likely to be concealed or destroyed or an attempt has been, is being or is likely to be made to conceal or destroy such information.
  • Our local channel accepts any compliance concern that is prescribed by Irish law link. Please be aware that any compliance concern you may want to raise in the local channel can also be raised in the Ericsson Compliance Line.

Reports that cannot be addressed locally

If your report to the local channel reveals a structural problem or a problem that affects two or more Ericsson entities and that cannot be addressed within LMI, we encourage you to report your issue centrally, directly to the Ericsson Compliance Line. If you submit such a report to the local channel, LMI will inform you of its determination that the report cannot be effectively addressed within LMI and request that you report the issues via the Ericsson Compliance Line to ensure the concern is addressed by the appropriate Ericsson entity.

If you have any questions about whether you can submit your compliance concern through the local channel, you should contact the Compliance Consultation Desk (For Ericsson employees, search in the intranet) or send your question to the local channel.

Data protection

For detailed information on your privacy rights, the collection and processing of your personal data please click here:

Privacy Notice for Ericsson Employees and Non-Employed Workforce (For Ericsson employees, search in the intranet).

Privacy – Ericsson (for the public)

LMI is the data controller for personal data processed in the local channel.