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Niklas Heuveldop

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Senior Vice President, Head of Business Area Global Communications Platform and CEO of Vonage. Member of the Executive team since 2016.

Niklas Heuveldop.

Functions: Head of Business Area Global Communications Platform
Born: 1968
Education: Master of Science in Industrial Engineering and Management, the Linköping Institute of Technology, Sweden.
Nationality: Sweden.
Board Member: The Swedish-American Chamber of Commerce
Holdings in Ericsson as of December 31, 2025: 184,018 Class B shares and 15,470 American Depositary Shares  
Previous positions: Head of Market Area North America. Previously held several senior leadership roles within the Ericsson Group including Chief Strategy Officer and Head of Group Function Technology and Emerging Business, Chief Customer Officer and Head of Group Function Sales, Head of Global Customer Unit AT&T, Head of Market Unit Central America and Caribbean. Previous positions outside Ericsson include CEO of ServiceFactory and Chief Operating Officer of WaterCove Networks.  

Niklas Heuveldop is Head of Business Area Global Communications Platform and CEO of Vonage, since February 1, 2024. Vonage is Ericsson’s single largest acquisition and foundational to Ericsson’s strategy to enable network operators to leverage programmable, high-performance networks to their full potential.

Prior to his current position, Heuveldop led Ericsson’s Market Area North America, an organization of approximately 10,500 employees serving customers in the U.S. and Canada with industry-leading technology and services. Under his leadership, Ericsson significantly strengthened its position in North America, expanding the market share with all leading customers in the region, winning a series of record-breaking contracts, including the industry-defining $14 billion deal with AT&T in 2024. 

Since first joining the Group Executive team in 2016, Heuveldop has also held the positions of Chief Strategy Officer, Head of Technology & Emerging Business, as well as Chief Customer Officer and Head of Global Sales.

During his tenure at Ericsson, which began in 1993, Heuveldop has held numerous leadership positions of increasing responsibility across the Americas and Europe.

From 2001 to 2005, Heuveldop led venture capital-backed technology start-ups, first as COO at WaterCove Networks, which was acquired by Alcatel in 2003, and then as CEO at ServiceFactory, a management buyout from Swedish operator Telia.

Heuveldop holds a Master of Science in Industrial Engineering & Management from the Institute of Technology, Linköping University, Sweden.