Leading enterprise transformation together with Orange Business Services

Founded over 140 years ago, Ericsson has always been guided by the premise that access to communications is a basic human need. Since then, we have continued to deliver ground-breaking solutions and innovate technology for good. We have always put enormous time and effort into collaborating with others to make meaningful connections possible. We enable the ecosystem to unlock the full potential of the Internet of Things (IoT) and help enterprise and service provider communities utilize IoT solutions globally.

Orange Business Services, a global network-native digital services company, is one of our long-standing service provider partners. Our partnership is an example of innovative collaboration and what is possible when we combine our strengths, from preventing and monitoring security threats, enabling smart coffee machines, connecting over a million cars, to providing 5G for the steel and mining industries.

Responding to security threats

We recently collaborated closely with Orange Business Services to develop a new security offering to enterprise customers. With well over five billion cellular IoT devices to be in use by the end of 2027, detecting and responding to security threats is vital. Ericsson's IoT Accelerator security offering enables service providers to deliver security services to complement their IoT connectivity solutions for enterprise customers.

Orange Business Services is offering the service under the name of IoT Services Controlled. It is available on top of Orange Business Services' IoT Managed Global Connectivity solution based on Ericsson's award-winning IoT Accelerator platform. The IoT Accelerator platform enables cost-efficient and reliable IoT global connectivity management and operations for enterprises of any scale anywhere in the world.

Luc Savage, Director of Partnerships, Orange Business Services, says: "Security is paramount for our enterprise customers. With this service, we can offer a highly demanded IoT security monitoring and mitigation service on top of our international connectivity services. Thanks to our partnership with Ericsson, we can prevent an attack and react accordingly with this solution while ensuring our customers' data is well protected."

Enabling smart coffee machines

Imagine connecting coffee machines and remotely managing them in offices and coffee shops. This is what family-owned company, de Jong DUKE, headquartered in the Netherlands, can now offer their customers. With global IoT connectivity provided by Orange Business Services, de Jong DUKE's ConnectMe platform provides detailed real-time information on coffee machines, including coffee consumption, cleaning cycles, and proactive maintenance requirements. The Orange Business Services IoT Managed Global Connectivity solution, powered by Ericsson's IoT Accelerator platform, provides de Jong DUKE with secure and reliable IoT cellular connectivity. This provides efficient data collection to monitor its connected coffee machines.

End-to-end connectivity is provided between de Jong DUKE's connected coffee machines, fitted with Orange IoT SIM cards. This enables de Jong DUKE to manage its IoT connected devices on a regional and global basis through a single, easy-to-use connectivity management platform supported by the Orange network and associated roaming agreements. Ericsson and Orange Business Services work closely together to optimize IoT experiences for customers around the world, offering a truly global platform to provide a seamless customer experience. In this case, the partnership supports de Jong DUKE's client base in Europe and the US, delivering the services they have come to expect.

Connecting more than a million cars in Europe

Among the billions of IoT devices to be in use by 2027, cars account for a large proportion and influence how we use and plan for mobility on the road. Service providers play a decisive role in advancing the connected car market. To that end, owners and passengers of more than one million cars across 63 countries/territories in Europe can now enjoy advanced IoT services, following a collaboration between Orange Business Services and Japanese operator KDDI, made possible by our IoT Accelerator platform. The platform provides advanced eSIM technology, strong service development capability, and secure IoT connectivity to enable advanced connected car applications.

KDDI has selected Orange Business Services as its partner for connected vehicles in European markets, leveraging the possibility to offer unified services across multiple markets. Like Orange Business Services, KDDI is also an established, long-term IoT Accelerator telecom service provider partner of Ericsson.

Combined with Orange cellular networks with extensive roaming agreements throughout Europe, the IoT Accelerator platform allows automakers to manage and monitor car fleets with reliable cellular IoT connectivity. Data insights from connected cars also advance their operations through global visibility and control of their assets while improving the driver experience. eCall capability enhances the safety of drivers and passengers by speeding up the emergency response.

Valerie Cussac, Executive Vice President, Smart Mobility Services at Orange Business Services, says: "Today's most innovative car manufacturers are leveraging IoT to deliver on the drive experience consumers are demanding. Ericsson IoT Accelerator is enabling Orange Business Services to provide such innovative connected services to global companies."

Seigo Fukuhara, Managing Director of KDDI Europe Ltd., says: "Connected IoT services are paramount to enhance the experience for KDDI's customers. The Orange IoT platform provides new levels of convenience in terms of personalized services to automakers. This allows their drivers to benefit from the very best in safety, security, and in-car experience."

Designing the steel and mining industries of the future

Envisioning the digital future of the steel and mining industries is being tested at the recently opened Digital Lab in Dunkirk, France. Established by ArcelorMittal, one of the world's leading steel and mining companies, the Digital Lab and the 5G Steel Consortium are designed to bring the best of digital innovation to advance the steel and mining industries. Ericsson and Orange Business Services are member partners providing 5G technology.

But it is not only about gearing up for the future steel industry; it is about leveraging cellular technology for industrial use today. Currently, Ericsson 5G private cellular networks will be deployed at ArcelorMittal's industrial sites in France over the next three years. Orange Business Services, Ericsson, and ArcelorMittal France have developed this project together, based on Ericsson's technology leadership within 4G/5G private cellular networks for advanced industrial use cases and high-risk sites and Orange Business Services' integration and support expertise. With private networks, this means that workers and machine operators can move freely with reliable connectivity anywhere on-site. In addition, low latency can support autonomous vehicles and remote-controlled machinery and security in high-risk areas.

These are just a few examples of how powerful partnerships such as Orange Business Services can really make a difference in meeting enterprise customer challenges and accelerate the entire IoT ecosystem.