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Understanding failover: an essential component of enterprise systems

  • Failover is a cornerstone of IT resilience. From rerouting traffic to activating backup servers, failover helps businesses navigate disruptions with minimal impact. 

  • By implementing various types of failover — and solutions like SD-WAN — companies can remain agile, reliable, and ready for whatever challenges they face. 

Senior Director, Technical Product Management

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Senior Director, Technical Product Management

Senior Director, Technical Product Management

Hashtags
#Failover

Imagine a high-speed train hurtling down a busy railway, filled with passengers. Suddenly, a section of the track ahead is declared unsafe. Without hesitation, a signal operator shifts the train onto a parallel track — smooth, seamless, and safe. The passengers barely notice the switch and the journey continues. 

Failover ensures systems stay operational even in the face of unexpected failures. It guarantees that users experience minimal disruption, just like those train passengers. 

What is failover? 

At its core, failover is the process of automatically switching to a redundant or standby system when the primary system fails (or is somehow compromised). This capability ensures high availability, reliability, and continuity of service — critical attributes in today’s digital age, where downtime can lead to significant financial, reputational, and operational losses. 

Whether it’s hardware failover, wireless failover, or one of many other types, all failover systems are meticulously designed to detect issues, initiate the switch, and maintain seamless operation without human intervention. This principle applies across diverse domains, including data centers, cloud computing, telecommunications, and beyond. The overarching goal is to keep systems available and functional, minimizing disruption to users and companies. 

Want to learn more about failover?

 

Why is failover important? 

The importance of failover cannot be overstated in a world driven by digital interactions and services. Here are a few key reasons: 

  • Business continuity: Failover ensures critical operations can continue even during system outages, preventing costly downtime. 
  • Customer satisfaction: Seamless experiences foster brand trust and loyalty, making users less likely to encounter disruptions. 
  • Data protection: Failover mechanisms often work in tandem with backups and redundancies, reducing the risk of data loss. 
  • Financial savings: Downtime can lead to lost revenue and productivity. Failover can significantly minimize these risks. 
  • Regulatory compliance: Many industries require failover systems to meet legal and operational standards for availability and reliability. 

 

Failover types, analogies, and examples 

Failover is a very broad topic, and it comes in many forms. Each is designed to address specific areas of potential failure within an organization’s infrastructure. Below, we explore the most common types of failover with analogies and relevant, real-world examples. 

 

1. Connection failover 

Analogy: Imagine you are driving along a route and a crash is detected ahead of you. Map software will automatically find an alternative route and save you time. 

Connection failover ensures uninterrupted network connectivity by rerouting traffic through alternative pathways. This is vital for any business that relies on constant internet access for operations like credit card transactions, IoT, video conferencing, or remote work.  

As these types of businesses increasingly depend on digital platforms and services, the cost of downtime has grown substantially. Both in revenue and reputation. Network uptime is vital, and WWAN (wireless wide area network) links are critical for business continuity. 
  
Establishing redundancy and resilience does not have to be expensive or complicated. Cloud management, network and data plan monitoring, and zero-touch deployment make implementation and operations affordable, quick and easy. 

Example: A company’s primary internet service goes down due to severed fiber. Failover systems instantly reroute traffic to a backup 5G or satellite connection, keeping employees connected and productive. 

The role of SD-WAN in connection failover 

Software-Defined Wide Area Networking (SD-WAN) has revolutionized failover strategies for businesses. By leveraging multiple network connections (wired broadband, 5G, etc.) and using active-active links, SD-WAN intelligently monitors network performance and dynamically routes traffic based on real-time conditions. This helps ensure optimal performance and resilience. 

Example: A retail chain uses SD-WAN to connect its stores to corporate systems. SD-WAN manages active traffic across all available WAN links, and in the event of an individual link interruption will automatically shift traffic to other links. This ensures business critical applications utilize the best path while also providing uninterrupted connectivity. 

 

2. Application failover 

Analogy: Think of a chef’s stove going out, mid-recipe. Then, they seamlessly move the dish to a working burner to finish cooking. 

Application failover involves transferring the workload of a failing application to a standby. This ensures users experience minimal disruption and can continue using the application without noticing any issues. 

Example: An e-commerce website’s shopping cart service crashes during a one-day sale. Application failover shifts the service to a redundant instance, ensuring customers can complete their purchases. 

 

3. Hardware failover 

Analogy: A car tire goes flat, and the driver quickly replaces it with a spare, allowing him to get back on the road and continue without significant delay. 

Hardware failover involves switching to backup hardware when physical components fail.  

Example: In a data center, a server’s power supply fails. The failover mechanism activates a secondary power supply, ensuring the server remains operational. 

 

4. Software failover 

Analogy: Consider a musician switching to a backup instrument when the first one malfunctions during a performance.  

Software failover redirects workloads to a secondary system when the primary software encounters issues. 

Example: A financial institution’s trading software freezes. Failover systems reroute trades to a backup platform, avoiding delays or errors in processing transactions. 

 

5. Database failover 

Analogy: Picture a relay runner passing the baton to a teammate to keep the race going. 

Database failover transfers operations to a standby database if the primary one becomes unavailable. This ensures that applications dependent on the database continue functioning without interruption.  

Example: During a cyberattack, a database becomes corrupted. The system switches to a replica database, ensuring real-time access to data remains intact. 

 

6. Server failover 

Analogy: When a lead singer loses their voice, a backup vocalist steps in to perform. 

Server failover occurs when a server’s workload is transferred to a backup server. This is critical for maintaining the availability of hosted applications and services. 

Example: A hosting provider’s primary web server crashes. Server failover instantly activates a secondary server, keeping their websites published and accessible to users. 

 

7. Network failover 

Analogy: Traffic is diverted to side streets when a major highway is blocked. 

Network failover ensures continuous network availability by rerouting traffic through alternative network paths. This often involves redundant routers, switches, or links. 

Example: A main router fails for a small tech company. Traffic is redirected through a backup router, ensuring uninterrupted communication between employees and systems. 

 

8. Cloud failover 

Analogy: A power outage in one area of a city doesn’t affect a grid-connected, solar-powered home, as it seamlessly switches to its battery storage. 

Cloud failover ensures continued access to cloud-hosted services and applications by transferring workloads to alternate cloud environments. 

Example: A cloud provider experiences a regional outage. Failover systems shift operations to another region, maintaining service availability for users. 

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