Today, Ericsson manages its own fleet of approximately 13,000 vehicles spread all around the globe. The fleet represents a large cost within the company, second only to salaries. A challenge for Ericsson is different regions operate semi-autonomously, preventing Ericsson from having complete transparency into the global cost and operations of their fleet. As a result, many manual processes are needed to fulfill business obligations.
Also, the Ericsson fleet is very fluid with cars going in and out of the fleet and there is no real way to know the number of vehicles at a specific time. By the time the data is collected and consolidated globally, it is out of date.
Fleet management is very important for achieving change from a number of standpoints, apart from having a better overview of the fleet, it can reduce overall cost while increasing productivity and safety. Ericsson knows that better fleet management will allow them to increase access to data at management level, execute better operations, improve work-force management decisions and increase sustainability.
Highlights: Fleet Management
- Ericsson wanted to increase access to data
- They needed to execute better operations and improve work-force management decisions
- They also wanted to increase sustainability
- Ericsson developed Fleet Management available via Ericsson’s Connected Vehicle Cloud (CVC) to provide the ability to manage vehicle assets across countries from a single, end-user interface
- Ericsson can now collect data from multiple sources and integrate them with enterprise business systems
Ericsson Fleet Management combines telematics data from vehicles with financial data, providing companies insights and control over their fleet business. Fuel transactions, contract terms, dispatching schedules and other key business information can all be integrated with telematics data. The cloud-based solution ensures easy access and fast onboarding. It also includes a full set of open interfaces for integration with customers’ business systems.
Enterprises who leverage the solution can mirror the organization structure. Fleet managers can define hierarchies, roles and access rules ensuring that each user gets access to the right set of data. As an example, global managers would typically see the entire organization’s data while country and unit managers would only see data related to their management level.
Ericsson Fleet Management improves planning operations and reporting by having access to vehicle telematics data. By implementing vehicle tracking, trip logging, real-time alarms and online reporting, fleet managers have a set of new tools to improve their business objectives. The benefits of connecting vehicles are implemented on a global scale and international fleet companies are provided with a comprehensive set of tools and methods for managing their business’:
- Common roles and access rules
- Global asset management
- Business process integration
- Policies and ways of working
- Advanced analytics
- Unified reporting