Ericsson Response

World Food Programme, Emergency Telecommunications Cluster (ETC)

Ericsson Response


To be first in the field for humanitarian response and set up communication during natural disasters for first responders.


Established in 2000 and staffed by employee volunteers, Ericsson Response* is a disaster relief program that focuses on providing connectivity to humanitarian workers in disaster areas through the installation of temporary internet until local services have recovered.


Ericsson Response is deployed to support the Emergency Telecommunications Cluster (ETC) partners to address emergency telecommunications needs. Since 2000, hundreds of employees have volunteered, been trained, and have been deployed all over the world to support over 40 humanitarian relief efforts.

* Ericsson Response is deployed to support the ETC partners to address the emergency telecommunications needs.

More facts and reading



Technology for Good

By 2020, 90% of the world’s population will be covered by mobile broadband networks. This scale brings an unprecedented opportunity to address global challenges of sustainable development. Technology for Good is our initiative where we use our expertise in new technologies, our solutions, and our advocacy to make life better around the world.

Technology for Good
Global goals

Supporting the Sustainable Development Goals

The highlighted Sustainable Development Goals are included in the project.

“The United Nations is grateful to Ericsson for the solid example it has set through its generous contributions in support of the work of The Organization.”

– Kofi Annan, Former UN Secretary General