Stepping into the future in only 11 weeks
To manage the increased complexity, Digi and Ericsson Managed Services leveraged the AI capabilities of the Ericsson Operations Engine to proactively manage the customer experience. Our customer centric data driven approach allowed Digi and Ericsson to break down the challenges and succeed in this rapid transformation.
Transforming an operation with 11 million subscriptions
Deploying AI to enhance customer experience with Ericsson Operations Engine
Explore the Ericsson Operations Engine
The Ericsson Operations Engine is driven by business outcomes. With the destination in mind, it transforms best-in-class components into real-world capabilities to deliver powerful results with speed, efficiency, and agility.