Support services for 5G networks

Helping operators to improve efficiency in the 5G complexity era

5G networks enables many new mobile services for end users, enterprises and governmental organizations. Some of these services has an increase criticality and needs to be provided with high security, at the same time operators needs to improve efficiency considering the increased flexibility and complexity of the 5G network. To meet these new requirements, Ericsson has developed new support services addressing security, efficiency, criticality and speed with AI/ML capabilities, along with solution experts to prevent network issues and react instantly if needed. Both Ericsson Network Support and Service Continuity addresses operators challenges in the 5G era.