Ericsson’s Executive Editor of Innovation and Business Unit Support Solutions, Grant Lenahan, explains the importance of integrated OSS in seizing the opportunities presented by NFV.

Cloud, NFV and SDN offer wonderful opportunities to agile service providers in the Networked Society. Not only does network virtualization offer the immediate benefit of reduced cost for development, it also enables service providers to create the kinds of highly customizable service offerings that today’s customers expect – and does so seamlessly and in real time.

However, service providers should keep in mind that the benefits of cloud, NFV and SDN can be hampered by “weak links” in their business processes, which makes integrated OSS/BSS absolutely crucial.