Indosat CTO John M. Thompson shares his insights into how the role of the CTO has evolved over the years – moving away from building towers and towards a focus on IT and business processes.

As customers needs have changed over time and new technologies have been introduced to the telco ecosystem, the role of the CTO has undergone some significant changes. In the past, it was all about building the infrastructure upon which the industry was built. Now, it’s about squeezing the most value out of that infrastructure.

So what kinds of solutions will CTOs need in order to drive efficiency and innovation within their business? Indosat CTO John M. Thompson shares his thoughts.