Ericsson and Omantel have signed a four-year managed services contract in which Ericsson will operate and maintain Omantel’s network as the sole managed services supplier. The operator has also selected Ericsson to provide its real-time customer value management service.


In this video, Aladdin Fadhil, General Manager of Omantel’s Service Delivery Division, explains how Ericsson is helping the operator to transform, differentiate itself from its competitors, and enhance customer experience.

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