Ericsson has been MBNL’s managed services provider since 2009. The current contract was signed in 2015, with an extension for central operations, network performance and optimization, field services and multi-vendor spare parts management signed in 2017. The new extension covers Design, Plan and Deploy projects from June 2018 until May 2020.
Pat Coxen, Managing Director at MBNL, says: “The agreement to extend the Design, Plan and Deploy services contract with Ericsson, for a further two years, reflects the strength of the collaborative relationship between Ericsson and MBNL. This will continue the trend of collectively delivering great results and is a sign of true partnership. We look forward to continuing the great work with Ericsson in order to meet the demanding buisiness objectives of MBNL and its Shareholders.”
Peter Laurin, Head of Business Area Managed Services at Ericsson, says: “This marks another significant milestone in our longstanding partnership with MBNL and our joint commitment to deliver superior network quality and performance to Three and EE consumers in the UK. We are delighted to continue our successful relationship and continue to evolve our managed services portfolio to deliver innovation and industry leading efficiencies through automation and analytics.”
Ericsson helps to create sustainable differentiation for its managed services customers by evolving from a focus on network-centric operations to user experience-centric operations, using automation and artificial intelligence.