Latest news
Ericsson Expert Analytics selected by EE to improve customer experience
- EE, the UK’s largest mobile operator and part of the BT Group, has selected Ericsson Expert Analytics as its next-generation customer experience management (CEM) system
- The solution is aimed at improving EE subscriber satisfaction, net promoter score, propensity to call and first call resolution rate
- The solution will support multiple services, including 2G, 3G, 4G, VoLTE and VoWiFi, and will be supported by Ericsson Managed Services
First commercial LAA deployment in Russia delivers Gigabit LTE download speeds, paving the way to 5G
- Ericsson, MTS, and Qualcomm deploy first commercial Licensed Assisted Access (LAA) technology in Russia, delivering Gigabit LTE peak download speeds
- LAA commercial rollout part of agreement signed by MTS and Ericsson in 2017 to upgrade MTS network with Ericsson Radio System and core network solutions
- Deployment uses a range of Ericsson Radio System solutions
Team OwnLabs wins Ericsson Innovation Awards 2018
- Team OwnLabs from Senegal has been selected as the overall winner of the Ericsson Innovation Awards 2018
- The solution from OwnLabs seeks to address the lack of school labs in Africa by offering physics, chemistry and biology classes in virtual reality via a smartphone
- 1,444 university teams representing 107 countries entered the competition, concluding with the grand final ceremony at the Nobel Museum in Stockholm, Sweden, on May 17
Ericsson pioneers machine learning network design for SoftBank
- SoftBank Corp., a leading Japanese mobile operator, has used Ericsson’s machine intelligence-based method for advanced radio network design in the Tokai region
- Compared to traditional methods, the new approach provided important benefits, for example shorter lead time and improved user experience
- Ericsson’s centralized and elastic radio access network design is sold as a service and supports LTE networks
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LTE over Citizen Broadband Radio Service (CBRS) just got real
The move towards commercial deployment of LTE on Citizen Broadband Radio Service (CBRS) wireless spectrum ecosystem in the US has taken a major step forward with the successful test of 4G LTE technology over CBRS in Verizon’s live commercial network. Ericsson partnered with Verizon, Qualcomm and Federated Wireless to make it happen.
Ericsson and PTC speed up app and service development for cellular IoT
Ericsson is making IoT development easier through building collaborative ecosystems. Now, the Ericsson IoT ecosystem has expanded to include PTC’s ThingWorx, including advanced tools for developing IoT applications and augmented reality (AR) experiences.
FOX teams with Ericsson, Intel, AT&T to deliver 4K over 5G at 2018 U.S. Open
FOX Sports, in cooperation with the Fox Innovation Lab and partners Ericsson, Intel and AT&T, is conducting the first test of 5G technology, streaming 4K video over 5G, for broadcast in the U.S. at this year’s U.S. Open on June 14-17 (FOX/FS1).
Ericsson: zero-touch could herald a new era in service provider customer interaction
- New Ericsson Consumer & IndustryLab Insight Report explores the future of customer interactions with telecom service providers
- Consumers expect telecom service providers to match leading digital consumer experiences
- Telecom service providers can leapfrog to a zero-touch customer experience future, using AI and automation to preempt consumer needs and solve issues with minimal effort
Ericsson launches customized network solutions for the Indian market
- Ericsson has launched a number of new solutions to enable Indian operators to evolve from 4G to 5G
- Ericsson has introduced a new category of radio products called Street Macro – a new site type that addresses the need of operators to grow in cities with limited available radio locations
- Ericsson is focused on 5G business cases as well as the key technological enablers – from radio access to network slicing and machine intelligence – that will make 5G a commercial success