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Training Programs

Time and Cost Effective Training

Ericsson Training Programs offers a range of predefined training packages, supported by flexible delivery methods with a portfolio of more than 800 courses performed in a multi-technology environment.
Ericsson Training Programs provides value-for-money training that enhances internal competence, giving you a strong base of in-house, leading-edge skills and expertise. Optimize your growth potential and stay up to date with the skills and competence needed to address the latest technology and business scenarios .

Digital Learning

Digital Learning is learning facilitated by technology that gives the learners some element of control over when, where and what kind of learning content to “consume”. Using technology to access content or through cooperation online is becoming more and more prevalent and the tools, processes and methods to make this really appealing are constantly evolving. Ericsson training programs can be delivered in multiple ways, for example we can support you with:

  • elearning – from catalogue or on-demand development of new content
  • Live Virtual Training – interactive Virtual Classroom training
  • On-line assessments - to assess the competence level of the organization to get a snapshot of the competence level, identify gaps and target your investments.

Extensive Experience and Expertise 

Learning available to meet your specific needs:

  • 27 Education Centers worldwide
  • 250+ experienced learning consultants and instructors
  • 800+ courses in the standard portfolio, classroom or online
  • Students from over 160 countries
  • Over 160 000 student days per year
  • Latest Talent and Learning Management systems
Courses Education centers

Ericsson's commercial training programs within our Learning service offerings comprise of more than 800 courses covering different technology systems and service areas within our operators' businesses.

All courses are grouped into predefined training packages within a certain area and are supported by various delivery methods to fit your needs. Find the course flow or the course description of your interest in the list below.

Name                                                                           Course flow  Course description

5G Core 2019                                                               Link            Link

BSCS iX 17                                                                 Link           Link

BSCS iX 18.1                                                              Link              Link

CENX 2019                                                                                      Link

Charging and Billing in One (CBiO) 18                                          Link

Charging System (CS) 18                                                              Link

Charging System (CS) 18.1                                       Link           Link

Cloud Systems 2018                                                  Link              Link

Cloud Infrastructure 2019                                         Link              Link

Diameter Signaling Controller (DSC)                       Link              Link

Ericsson Adaptive Inventory (EAI) 18                    Link                     Link

Ericsson Catalog Manager (ECM) 18                                              Link

Ericsson Catalog Manager (ECM) 19                                             Link

Ericsson Composition Engine (ECE) 17.1                 Link             Link 

Ericsson Composition Engine (ECE) 18                   Link              Link

Ericsson Dynamic Activation (EDA) 1                      Link              Link

Ericsson Multi Activation (EMA) 16                          Link              Link

Ericsson Network Manager (ENM) 18                      Link              Link

Ericsson Network Manager (ENM) 19                       Link               Link

Ericsson Order Care and Catalog Manager                Link              Link

Ericsson Order Care (EOC) 18                                   Link              Link

Ericsson Order Care (EOC) 19                                                         Link

Ericsson Telecom CRM 2.0                                         Link              Link

Evolved IP Network Solution                                      Link              Link

ENIQ Statistics 19                                                                            Link

GSM RAN G17                                                           Link              Link

Internet of Things (IoT)                                               Link              Link

IP Broadband Network Management 2018                 Link              Link

IP Edge 2018                                                                Link              Link

IP Generic                                                                     Link              Link

Long Term Evolution Radio Access Network  L18    Link              Link

Microwave Networks R18                                           Link              Link

Microwave and Fronthaul 2019                                   Link             Link

Mobile Broadband Charging (MBC) 2.3                     Link              Link

Mobile OSS-RC 18 and ENIQ 18                               Link              Link

Mobile Positioning System (MPS)                             Link              Link

MSS 18                                                                        Link              Link

Multi Mediation 18                                                      Link              Link

Multi Mediation 18.2                                                   Link              Link

NR Radio Access Network 2019                                Link              Link

Optical Transport 2018                                                 Link              Link

Packet Core Network 2019                                         Link               Link

RBS 6000 and Baseband                                             Link              Link

Router 6000 R18                                                          Link              Link

Router 6000 2019                                                        Link              Link

SON-OM 2017                                                             Link              Link

Telecom Server Platform (TSP) 7                                Link              Link

User Data Consolidation (UDC) 1                               Link              Link

VoLTE and IMS                                                          Link             Link

WCDMA RAN W18                                                    Link             Link

Here is a list of our education centers. If you have a query please contact us.

MA South East Asia Oceania & India

Australia - Melbourne
Ericsson Australia
Level 8, 818 Bourke Street
Docklands, VIC, 3008

Phone 0061 3 9301 1611
Fax +61 3 9301 4588

Map and directions

India - New Delhi
Ericsson India Private Limited
DLF Cyberciti, 3rd Floor, Building 10A
Sector 25 A, Gurgaon 122 002 Haryana, India

Phone +91 124 423 3552 or +91 244 233 549
Fax +91 124 423 3550

Map and directions

Indonesia - Jakarta
Ericsson Education Indonesia
Wisma Pondok Indah Tower 1-2nd fllor
Sultan Iskandar Muda V TA
Jakarta 12310, Indonesia

Phone +62 21 769 2222
Fax +62 21 769 3111

Malaysia - Kuala Lumpur
Ericsson Academy Malaysia
Level 22 & 23, The Pinnacle
Persiaran Lagoon, Bandar Sunway
46150 Petaling Jaya
Selangor Darul Ehsan

Phone +60 3 5624 6000
Fax +60 3 5624 6009

Map and directions

MA Europe & Latin America

Brazil - São José dos Campos
Ericsson Education Center Brazil
Rua Ambrósio Molina
12247-000 São José dos Campos
São Paulo
Phone +55 12 3908 4202

Map and directions

Croatia - Zagreb
Ericsson Education Center
Ericsson Nikola Tesla d.d. 
Krapinska 45 
10002 Zagreb

Phone +385 91 365 3539

France - Paris
Ericsson France
25 Avenue Carnot,
91300 Massy,

Map and directions

Italy - Genoa
Ericsson Education Center Genoa 
Via Melen, 77
16153 Genova


Map and directions
Logistic information

Italy - Rome
Ericsson Education Center Italy
Via Anagnina 203
00118 Rome

Phone +39 06 7258 2617
Fax +39 06 7258 3496

Maps and directions
How to get there  
IP solutions and lab

Mexico - Mexico City
Ericsson Tecnoparque
Eje 5 Norte, Núm. 990
Col. Santa Bárbara, Delegación Azcapotzalco
02230 Mexico D.F.
Phone +52 55 1103 0181

Map and directions

Poland - Warszaw
Ericsson Learning Services Poland
Ericsson Sp. z o.o
ul. Konstruktorska 12
02-673 Warszawa

Map and directions

Portugal - Lisbon
Ericsson Telecomunicações, LDA
Edificio Infante D.Henrique
Quinta da Fonte, 2770-192
Paço de Arcos, Lisbon, Portugal

Phone +351 21 446 6000

Map and directions
Welcome to Ericsson Portugal

Russia - Moscow
Ericsson Academy Russia
12, 8th March street
127083 Moscow
Russian Federation
Phone +7 495 647 6211

Map and directions

Spain - Madrid
Ericsson Education Center Spain
Ericsson España, S.A. Edificio Torre 
Suecia Calle de la Retama 1
28045 Madrid, Spain

Phone +34 91 339 1000

Map and directions
Welcome to Ericsson Spain

Sweden - Gothenburg
Ericsson Academy Center
Lindholmspiren 11
417 56 Göteborg

Gothenburg - Map and directions

Sweden - Stockholm
Ericsson Academy Center
Torshamsgatan 23
164 80 Stockholm

Stockholm - Map and directions

Tunisia - Tunis
Parc Technologique des communications
Route de Raoued KM 3.5
Cite la Gazelle
Tunisia 2083
Phone + 216 71 168 500
Fax + 216 71 858 949

How to get there


MA Middle East & Africa

Lebanon - Beirut
Ericsson Academy Center
Daoud Amoun St. Fattal Buliding
Jisr El Wati
Beirut, Lebanon
Phone +961 517 639
Fax +961 1 517 702

Map and directions

Saudi Arabia - Riyadh
Ericsson Academy Center
Dana Compond
Khurais Road, Riyadh City11442
Kingdom of Saudi Arabia
Phone +966 122 792 00
Fax +966 123 017 77
Email Academy.Saudi@Ericsson.Com

Map and directions

South Africa - Johannesburg
20 Morris Street East
Woodmead, Gauteng
South Africa
Phone +27 118 442 000
Fax +27 112 093 701

Map and directions

Turkey - Istanbul
Ericsson Academy Center
Büyükdere Caddesi USO CENTER No.245, Floor:15
34398 Maslak, Istanbul
Phone +90 212 3358585
Fax +90 212 3359844

Map and directions

MA North America

USA - Plano, TX
Ericsson MANA Headquarters, Training Center
6300 Legacy Drive
Plano, TX 75024

Map - MANA Ericsson, Training Center

MA North East Asia

China - Beijing
Ericsson Education Center Beijing
Ericsson Tower 1B
No.5 Lize East Street
Chaoyang District
Beijing 100102
Phone +86 10 847 699 66
Fax +86 10 847 677 01

China - Chongqing
Chongqing Ericsson Technology Ltd.
Learning Services
Chongqing Ericsson Plaza
No.98 Jinyu Avenue
North Park of Chongqing
Economic & Technological Development Zone
401122, China
Phone +86 23 6730 7902
Fax +86 23 6730 7111

Map location

China - Guang Zhou

Ericsson Education Center Guang Zhou
11 Floor, B Block, Information Port
16 Keyun Road
Tian He District
Guang Zhou 510665
Phone +86 20 38119158
Fax +86 20 38119001

Japan - Yokohama
Ericsson Learning Services Japan
Ericsson Japan K.K.
Yokohama Blue Avenue
4-4-2, Minato Mirai
Nishi-ku, Yokahama-shi
Kanagawa 220-0012
Phone +81 3 6721 3300

Map and directions