Frequently asked questions

Yes, we offer annual training subscriptions through our on-demand services ‘All Access’ and ‘All Access PLUS’. Please contact your local sales agent for more information.

If you are an existing customer or plan to become a customer of Ericsson, please visit the contact page and contact the appropriate local organization

No, Learning Services courses are only offered to Ericsson customers.

Please contact your local Learning Services sales agent. Training is available for many more versions than are on display on this site, and if there is not training available, we have the possibility to customize training.

Absolutely, please reach out to your local Learning Services sales agent

We often create customized training solutions for our customers. Please get in touch with your local Learning Services sales agent to learn more.

It depends on your and your organization’s learning needs and preferences. For example, a classroom session is more interactive while a digital course enables the student to carry out the training at a time and pace that suits them. Please get in touch with your local Learning Services sales agent and we will help you make the choice.

A number of courses are only offered as instructor led training. Please see the course search page.

You can attend training trough a physical or virtual classroom session, or on-demand through our digital platform.

Yes, we often carry out training at our customers’ sites

Please contact learning@ericsson.com

The length of a digital learning takes into account an estimated time for watching, reflecting, answering questions and completing assigned tasks for the specific course.

Please visit learning on the Ericsson intranet to find available courses for employees

Almost any Ericsson location can be used for training. For dedicated training center sites please visit the contact page. We also often travel to our customers to provide the training there.​

Please check open positions on Ericsson job search page

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Ericsson does not offer certifications, we do however provide you with a diploma after finishing your course, and we can also help your organization create its own certification program.

Please search by portfolio page or reach out to your local Learning Services sales agent

Please bookmark the Learning Services news page, or subscribe to our newsletter

All our courses are available in English. If you require a certain language, please get in touch with your local Learning Services sales agent

Instructor-led training, or ILT, is a live classroom instruction providing face-to-face interaction with the instructor. The sessions can be theoretical as well as practical. Practical sessions offer the possibility to immediately apply the attained technical knowledge through labs.

Virtual Classroom training, or VCT, is a live instructor-led training, delivered remotely. The remote sessions in VCT can be theoretical as well as practical. Practical sessions offer the possibility to immediately apply the attained technical knowledge through labs.

Blended training consists of both eLearning and live training components. The eLearning component is based on self-paced interactive learning with multimedia content, delivered online. The live training component is based on theoretical or practical instructor-led lessons, delivered either face-to-face or remotely. The eLearning component of blended training must be done in advance to prepare for the following live training sessions.

eLectures by Ericsson Learning Services are self-paced learnings with professionally recorded instructor-led lessons, delivered online. The typical duration of the courses is three hours and above.

eLearning by Ericsson Learning Services is our digital collection of self-paced, interactive learning modules, podcasts and white papers. The typical duration of the courses is below three hours.

‘All Access’ is our single-price service offering that provides unlimited access for a period of one year to all the eLearning content in the Ericsson training library.

‘All Access PLUS’ is our extended ‘All Access’ offer, which also includes our entire collection of eLectures in addition to all eLearning content.