MTN Rwanda selects Ericsson for network and IT operational excellence
- Ericsson’s Network Operations Center will enhance MTN Rwanda’s operations through data analytics, business processes and IT automation
- Five-year contract supports MTN Rwanda to differentiate consumer experiences through Ericsson’s operational solution
MTN Rwanda has selected its longtime partner, Ericsson (NASDAQ: ERIC), to deploy a Network Operations Center (NOC). The five-year contract will support MTN Rwanda to focus on enhancing consumer experience through Ericsson’s Managed Services solution that will deliver an automation-driven Information Technology (IT) operations.
Ericsson will provide NOC for a range of MTN Rwanda’s applications and the corresponding IT Infrastructure to support critical business segments and enhance operational efficiency.
The new agreement is an important milestone in MTN Rwanda’s modernization and digital transformation journey. Through the NOC, MTN Rwanda’s Network Operations Center and the Incidents Management tools will be automated enabling further business opportunities.
Eugen Gakwerere, Chief Technical Officer of MTN Rwanda says: “Our latest collaboration with Ericsson in deploying the network operations center is further testament of our long-term partnership. MTN Rwanda embraces digital transformation to maximize efficiencies and to improve service. In deploying and implementing this solution, Ericsson is supporting us in our digital transformation journey which is essential to us providing next generation services to our customers.”
Nicolas Blixell, Vice President and Head of Global Customer Unit MTN and Customer Unit MTN Africa at Ericsson Middle East and Africa says: “The five-year agreement is a recognition of our operational performance as MTN Rwanda’s trusted partner for decades and also in our efforts to propel #AfricaInMotion. Automation is paving a new path on MTN Rwanda’s digital transformation journey. Utilizing Ericsson’s network operations center, we are able to support MTN Rwanda’s focus on accelerating their digital transformation plans and empower Rwanda’s digital agenda.”
The Ericsson Managed Services contract to run the NOC with MTN Rwanda is the latest milestone in their long-term strategic partnership. MTN Rwanda selected Ericsson as the partner to launch its GSM mobile system networks with Core and Transmission solutions in 1998. In 2009, MTN Rwanda launched its 3G network through Ericsson and in 2013 launched Ericsson’s Mobile Money platform.
NOTES TO EDITORS
Subscribe to Ericsson press releases here
Subscribe to Ericsson blog posts here
https://www.twitter.com/ericsson
https://www.facebook.com/ericsson
https://www.linkedin.com/company/ericsson
MORE INFORMATION AT:
Ericsson Newsroom
media.relations@ericsson.com (+46 10 719 69 92)
investor.relations@ericsson.com (+46 10 719 00 00)
ABOUT ERICSSON:
Ericsson enables communications service providers to capture the full value of connectivity. The company’s portfolio spans the business areas Networks, Digital Services, Managed Services and Emerging Business. It is designed to help our customers go digital, increase efficiency and find new revenue streams. Ericsson’s innovation investments have delivered the benefits of mobility and mobile broadband to billions of people globally. Ericsson stock is listed on Nasdaq Stockholm and on Nasdaq New York. www.ericsson.com