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Omantel selects Ericsson to manage its nationwide multivendor networks

  • New contract is in line with Omantel’s strategy for evolved network Operation
  • Omantel customers to benefit from better network performance
Press release
Mar 14, 2020
Omantel selects Ericsson to manage its nationwide multivendor networks

Omantel has renewed and expanded its Managed Services agreement with Ericsson (NASDAQ: ERIC) for a further five years. The renewed agreement is more outcome-based and customer-centric, providing clear accountability and increased agility.

Ericsson will provide a fully managed end-to-end multivendor operations service to include nationwide network operations, field support and maintenance for Omantel's fixed-line access, 2G, 3G, 4G and future 5G access. The project incorporates the operations for Network Functions Virtualization (NFVI) solutions, which provide the highest levels of operation, and maintenance capabilities. Ericsson will also deploy automation platforms to allow Omantel to increase operational network efficiency and further enhance customer experiences for its subscribers.

Talal Said Al Mamari, Chief Executive Officer of Omantel, says: “Expanding our long-term partnership with Ericsson with the implementation of its innovative solutions is in line with our strategy to focus on our core business of providing a convergence of communications, and information to our customers and to deliver the best possible service to our growing customer base.  The deal covers network operations and field maintenance for Omantel's multivendor mobile networks, including access and core technologies. We at Omantel work with international companies such as Ericsson to bring extensive management Services expertise to our network.”

Fadi Pharaon, President of Ericsson Middle East and Africa, says: “Today’s agreement reinforces our long-standing partnership and commitment to Omantel.  It will enable us to evolve Omantel’s network from network-centric to user-experience-centric network leveraging Ericsson’s automation use cases.  This will create a differentiated experience for Omantel’s subscribers.”

The new partnership will stimulate innovation in network operations and deliver high-quality services for Omantel’s customers.

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ABOUT ERICSSON:

Ericsson enables communications service providers and enterprises to capture the full value of connectivity. The company’s portfolio spans the following business areas: Networks, Cloud Software and Services, Enterprise Wireless Solutions, Global Communications Platform, and Technologies and New Businesses. It is designed to help our customers go digital, increase efficiency and find new revenue streams. Ericsson’s innovation investments have delivered the benefits of mobility and mobile broadband to billions of people globally. Ericsson stock is listed on Nasdaq Stockholm and on Nasdaq New York. www.ericsson.com