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“Network performance is core, it’s our differentiator”: An interview with Far EasTone Telecom President

Available in English 繁體中文
Ericsson’s President and CEO, Börje Ekholm recently spoke to Chee Ching, President of Far EasTone (FET), Taiwan’s leading service provider by network performance in 5G. Watch highlights from their discussion and hear from Chee Ching on her thoughts regarding successful 5G rollout, new revenue streams, and the outcome of technology in smart factories and telemedicine

President, Far EasTone Telecom, Taiwan


President, Far EasTone Telecom, Taiwan

President, Far EasTone Telecom, Taiwan



Successful 5G rollout

With more than 6,000 5G base stations already deployed by FET across Taiwan and a target of one million customers served by August 2021, Chee Ching discusses the company’s successful 5G rollout experiences so far and its technology performance. Less than one year after launching, FET’s penetration rate has already reached 10 percent of the market.    


“Network performance is core—it’s our differentiator”

I believe network reliability and performance are the most crucial thing among all important things from a telecom operator’s perspective. In this segment, I discuss why, at the end of the day, the network is what matters most and how it has helped FET to differentiate itself from competitors.  


New revenue streams and applications from 5G

From telemedicine to smart manufacturing and smart retail, I discuss the various new potential revenue streams for service providers and applications that 5G enables. I also discuss how AI and machine learning can improve productivity.


Leading with empathy and leadership philosophy

As a leader, you have to walk in your employees’ shoes. We must have empathy, leading from the heart and leading by example. I also stress the importance of open communication and leading with transparency, because people don’t want to be kept in the dark, they want to know.


This interview was filmed for the Ericsson UnBoxed Office Kickoff Event 2021, a major annual event hosted by Ericsson for customers and partners. Dr. Chee was invited as a guest speaker to talk about the FET’s 5G rollout experience from a customer’s perspective.  

Learn more

Read more on how Far EasTone is partnering with Ericsson.

Far EasTone inks new MoU with Ericsson to expand 5G partnership.

Far EasTone Taiwan expands exclusive Ericsson 5G partnership.

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