Meet Daniel

Name: Daniel Smith
Job Title: Improvement and Performance Specialist
Location: Plano, TX, USA

Daniel works as a process management improvement and performance specialist for the Market Area North America Performance and Transformation team.

“We support Ericsson’s mission by driving sustainable end-to-end performance improvement throughout simplifying our internal ways of working and creating a better customer experience by driving transformational change across the company”, says Daniel.

Daniel is also passionate about leadership and building intentional relationships to drive culture change inside and outside of the company. He has supported many diverse areas from the AT&T Customer unit, Digital Services, Marketing and Communications, University Relations, and Diversity and Inclusion.

“I would recommend anyone joining our wonderful company for the cultural inclusion, the focus on employee development, and for the diverse amount of opportunities to explore at Ericsson!” says Daniel.

What piece of technology would Daniel bring to a desert island? “It would absolutely be a solar powered laptop! So that I can contact someone for help when I’m ready to leave the island. And also to stay up to date with sports at the same time“.


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