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Ericsson Intelligent Core

Always one step ahead

Resilient. Intelligent. Built for growth.

Ericsson Intelligent Core empowers you to go beyond connectivity. Integrating telco-optimized AI, it lays the foundation for autonomous operations and new services, helping you drive efficiency, capture emerging business opportunities, and unlock new capabilities.

By combining the insights of service, device, location, and mobility patterns, we are evolving a core network that can observe, decide, and adapt in real time. Intelligent Core creates a resilient, high-performing network that can capture today's opportunities—and the flexibility to evolve ahead of tomorrow’s challenges.

In combination with AI models tailored to the demands of mobile networks, Intelligent Core builds on our latest generation of Packet Core, UDM, Policy, Signalling, Network Exposure, Cloud Infrastructure, and Communication Services portfolios that already power the world’s 5G networks.

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Intelligence driving core automation

Transitioning to Intelligent Core starts with your existing network—and your investments are fully protected. Through our offering, you can use automation, AI, and other new software capabilities to maximize your existing opportunities and create new ones.

Creating new business opportunities:

Grow loyalty and business with the customer experience 
Evolve beyond volume-based data plans and start offering high-quality, performance-based, personalized user experiences.
Enable intelligent connectivity for AI 
Prepare your network for AI use cases such as mobile robots, smart cities, and autonomous vehicles, and monetize capabilities like deterministic latency, performance, sovereignty, and security.
Boost speed and business agility
Increase agility to manage operational complexity and launch, operate, and monetize more dynamically.

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Enhancing operations with telco-optimized AI

Our telco-optimized AI offers the powerful intelligence of general-purpose models tailored for telecom:

Lightweight: Requires minimal computing resources and no extensive infrastructure.
Fast: Delivers the low latency critical for some telco AI use cases.
Purpose-built: Integrates our extensive experience in autonomous, optimized network operations.

This approach streamlines core operations and enables greater agility to capture future monetization opportunities. See how Vodafone is using Intelligent Core’s AI capabilities, further down this page

The key benefits for your network

Mobile networks are critical infrastructure, and our goal is to keep them always-on, moving toward a zero-outage vision.

Avoid outages, protect reputation, and minimize churn
Predictive and preventive maintenance enables solutions from anomaly detection and root cause analysis to self-healing and predictive capacity management.

With continuous network monitoring, potential issues can be detected and resolutions implemented before they occur or escalate—ensuring uninterrupted operations, at any scale, in any conditions.

Precision matters more than ever. Our AI-Powered Capacity Audit analyses live traffic and ensures the network is accurately dimensioned, replacing assumptions with evidence and design intent with operational reality.

Capacity bottleneck identification, capacity simulation, and optimization, enabling cognitive loop from insight to action to meet superior performance KPIs.

Through AI-driven traffic prediction and intent-based assurance, Intelligent Core dynamically optimizes the network.

Fulfill SLAs and reinvent the business for growth
By allocating resources to match the SLA commitments for each user and service, it becomes possible to monetize services like premium subscriptions, enterprise applications, immersive experiences, or mission-critical communications.

Through integrated AI adapted for telco use cases, Intelligent Core advances your operations, making them more smart, agile, and intent-driven—giving you more time to focus on your next opportunity.

AI tightly integrated with CNFs

Distributed AI tightly integrated with cloud-native functions (CNFs) enables automation in optimization use cases with strict real-time requirements.

Data streaming

Data streaming connects live observability data directly to AI models, enabling premium experience, anomaly detection, traffic prediction, and closed-loop automation.

Centralized AI with cAPPs

Intelligent Core lets Ericsson, CSPs, and third-party developers build cApps that handle non-real-time use cases with innovation and interoperability. Read more on how we realize Intelligent Core.

Intent-driven automation

Agentic-AI translates business intents into measurable insights and preventive closed-loop actions.

Use cases have been identified, prioritized, and are now in development and activation.

Premium experience use cases

Guaranteed SLAs: SLA commitments met through automated monitoring and AI-assisted metric analysis.

Agentic AI exposure: Empowering developers and applications to act on the network intelligently.

AI call intelligence: Classifies, treats, and blocks unwanted calls, fraud, and deepfakes.

Resilience and security use cases

Predictive maintenance: Predictive automated lifecycle maintenance procedures with no downtime.

Proactive healing: Proactive network healing where resilience is implemented by design and dependable in adverse situations.

Alerts and insights: Automation of alerts with root cause analysis.

High-performance use cases

Capacity insights: AI-powered capacity audit based on real traffic data.

Continuous optimization: Energy, resource, and performance optimizations.

KPI attainment: Maintain capacity margins and deliver superior KPIs.

Prioritized use cases

Network function anomalies can cause chaos in the all-important core network. This cApp utilizes AI and machine learning to detect potential problems swiftly, letting you act before issues occur or affect service.

Key benefits

Boosted user satisfaction
Decreased customer churn
Avoided regulatory penalties

User equipment anomalies are common. But, which are rogue devices that pose a threat to your core network? This cApp identifies the threat and take action to keep users and the network safe.

Key benefits

Lower customer churn rates
Higher levels of service
Improved OPEX

It’s never been more important to have an accurate overview of your network. This cApp uses real traffic data to determine your true network capacity, enabling highly accurate dimensioning.

Key benefits

Increased resilience
Fewer incidents from inaccurate dimensioning
Optimized use of hardware resources

Intelligent monitoring (of resources and enabling anomaly detection)
Trouble shooting assistance (query that identifies, isolates, and summarizes remediation of faults)
AI assisted, capacity planning and life cycle management of infrastructure are planned use cases

AI applied to real network measurements enables accurate, robust positioning across environments, even in complex indoor conditions with multipath and non-line-of-sight.

Seamless indoor and outdoor positioning
No need for multiple fragmented technologies
High precision in complex radio conditions
Unlocks enterprise and Industry 4.0 use cases with network-native positioning

Ericsson expands the leading RAN automation platform, EIAP, from RAN to core. Unlocking automation and innovation for the core domain.

Solution brief

Get the full details on how EIAP is expanding from RAN to core, its connection to Intelligent Core and cApps and the new use cases it enables in capacity, resilience and performance.

Read the solution brief

Boosting resilience in the 5G core

Just like rApps have done in the RAN, cApps enable AI-powered automation that makes a real difference in the core. Whether protecting the network from active threats or optimizing resource usage for better service. The advancement of cApps and other automation capabilities will lead the shift from a reactive approach to faults to truly intelligent resilience.

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Advanced core network autonomy with cApps and EIAP

Explore how Ericsson is making the core network smarter, more resilient, and truly autonomous — driven by intent rather than static rules.

Ericsson Intelligent Core in action: Lessons from Vodafone

In collaboration with Ericsson, Vodafone is demonstrating an autonomous network use case aligned with TMF Level 4.

Ericsson Intelligent Automation Platform (EIAP)

Explore the EIAP—the first unified open network management and automation platform to combine both RAN and core.

Omdia 2026 report: Toward Autonomous Core Networks

Aiming to achieve Level 4 autonomous core networks? Discover the key drivers, challenges, and strategic priorities influencing CSPs’ transition to autonomy.

Watch preview of intent driven core network management

Let Intelligent Core translate your intents to action; from delivering seamless streaming experiences or assuring SLA levels for a private 5G slice to prioritizing mission-critical traffic.

Next-level performance and resilience with AI-driven automation

See this demonstration of a generative AI system for autonomous core network management.

Video courtesy of TelecomTV

The future of your core network starts here

If you’re interested in the potential of Intelligent Core to level up your core operations, speak to one of our experts to discuss your challenges and priorities and get guidance on your potential next steps.

Book a meeting with a local expert

Ericsson Intelligent Core