Ericsson OSS/BSS Summit 2026

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Ericsson OSS/BSS Summit

Name: Ericsson OSS/BSS Summit
Start: 10/20/2026 07:00:00
End: 10/21/2026 15:00:00
Location: Switzerland

Oct 20, 2026 09:00

to Oct 21, 2026 17:00 (CET)

Switzerland

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#OSS/BSS #5G #AI

Reflecting on the OSS/BSS Summit 2025: Shaping the Innovative Connected World

Ericsson and BT came together in London to host the OSS/BSS Summit 2025, an exclusive gathering for the Communications Service Providers (CSPs), telecom industry media and analysts. The event brought together industry leaders, innovators, and visionaries to share their journeys of transformation and collaboration. Over two dynamic days, participants explored how CSPs across the globe were reimagining their OSS and BSS environments to deliver faster, smarter, and more customer-centric services. The atmosphere was alive with conversation from real-world keynote stories that sparked ideas, to interactive panels and demos that showcased the latest advancements in network intelligence and automation.

This year’s Summit, hosted by BT, carried the theme “Shaping the Innovative Connected World: AI, Autonomous Networks, Monetization, and Service Excellence.” The agenda reflected this spirit, blending thought leadership with hands-on insights to inspire everyone who attended.

The discussions covered three key topics:

Autonomous Networks- Enabling differentiated connectivity and superior experiences

Autonomous networks are redefining OSS/BSS by bringing AI-driven automation and intent-based orchestration to service and business operations, enabling real-time translation of business goals into network actions, ensuring SLA compliance, superior customer experiences, and differentiated connectivity. By integrating intelligent data management, scalable cloud infrastructure, and closed-loop automation, OSS/BSS systems evolve from static management tools into agile, proactive engines that accelerate service innovation, optimize resources, and unlock new revenue opportunities.

Data-driven intelligence- Delivering the future of AI-powered networks

Data-driven intelligence is transforming OSS/BSS by embedding AI-powered automation and predictive analytics into service and business operations. Data-driven intelligence enables real-time translation of business objectives into network actions, ensuring SLA compliance, enhanced customer experiences, and differentiated connectivity. By leveraging intelligent data management, scalable cloud infrastructure, and closed-loop AI, OSS/BSS platforms evolve from reactive management tools into agile, proactive engines that accelerate service innovation, optimize resources, and unlock new revenue opportunities.

Monetization Beyond Connectivity- Elevating security and customer experience

Monetization beyond connectivity is redefining OSS/BSS by embedding revenue centric models and user centric value into service and business operations. It enables real time alignment of monetisation strategies with network actions, ensuring enhanced security, superior customer experience and differentiated value propositions. By leveraging intelligent monetisation platforms, scalable cloud infrastructure, and dynamic partner models, OSS/BSS systems transform from legacy billing tools into agile, proactive engines that accelerate business model innovation, optimise revenue streams and elevate customer loyalty.

From start to finish, the Summit captured the power of collaboration, demonstrating how the CSP community is driving the next wave of innovation together.

OSS/BSS Summit 2026 in Switzerland

Join Ericsson and Swisscom at the OSS/BSS Summit 2026 for two days of innovation, collaboration and industry insights.

Ericsson in partnership with Swisscom

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“This year’s Summit saw a noticeable shift from technical discussions of OSS/BSS to being focused on delivering real business impact. We were able to see clearly at the Summit that high-levels of automation, confidently meeting TM Forum’s standard for Level 4 autonomy standards, are live now in networks around the world. As the essential platform for product innovation, and monetization of differentiated connectivity services, it felt like a watershed moment to have this evidence and progress in automation be so openly shared. While challenges remain, I came away from the Summit more confident than ever in our sector’s ability to power the future of communications.”

Mats Karlsson, Head of Solution Area Business & Operations Support Systems, Ericsson

Experience the highlights from OSS/BSS Summit 2025

Missed the OSS/BSS Summit?

Don’t worry — you can still catch all the insights, innovations, and expert discussions from the event. Watch the full OSS/BSS Summit on demand and explore sessions on the latest OSS/BSS solutions shaping autonomous networks, Data-Driven Intelligence and OSS/BSS Monetization beyond connectivity.

Watch On-Demand

Explore the latest OSS/BSS Demos

Transform data to enable AI

Accelerate AI

Ignite intelligent transformation

Unlock revenue with evolved monetization

Drive intent with OSS/BSS

Ericsson Adaptive Inventory

Stay up to date in Telecom: Key Topics across OSS/BSS Summit 2025

Industrializing Autonomous Networks: Mats Karlsson

Watch Mats Karlsson speech on Industrializing Autonomous networks.

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How Telstra and Ericsson are advancing autonomous networks

Hear from industry leaders Jason Keane (Ericsson) and Mark Sanders (Telstra) as they share their perspectives in an exclusive interview with TelecomTV.

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Exclusive OSS/BSS Summit Interviews on TelecomTV

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Watch interviews and demos from OSS/BSS Summit on TelecomTV.

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How Ericsson is shaping the evolution of 5G, Cecilia Atterwall.

Cecilia Atterwall, Ericsson’s Head of Global Marketing, discusses how Ericsson is shaping the next phase of 5G innovation in OSS/BSS, with new developments alongside Telstra, AT&T, and T-Mobile.

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Insights and Innovations Shaping OSS/BSS

Read this year’s OSS/BSS Summit takeaways by Appledore Research

Appledore breaks down the key trends, insights, and innovations unveiled at the Ericsson OSS/BSS Summit 2025. Get the expert take on what it means to “Sell. Deliver. Get Paid.”, and how OSS/BSS innovation is driving the future of network operations.

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