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      AI-powered optimization software

      Discover our new Cognitive Software brochures

      Cognitive Technology

      The arrival of 5G networks presents new paradigms of complexity for today’s communications service providers. Transforming these complexities into opportunities, cognitive technologies blend big data with unique network domain expertise to deliver unprecedented speed, scale and accuracy in emerging intent-based network operations.

      What is cognitive technology?

      Traditional forms of network automation are not made to meet the challenges of today’s dynamic and multidimensional networks. Enabled by the ubiquity of big data and ever-expanding compute power, cognitive technologies are redefining the very nature of network operations, solving complex challenges where traditional automation falls short.

      These software-based technologies leverage the velocity, volume and variety of big data generated by next-generation networks to intelligently evolve the tradeoff between network speed, cost, and quality. With unique domain knowledge built into the algorithms, cognitive technologies transform operations to deliver on complex and diverse business goals, taking service providers closer than ever to zero touch networks.

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      Examples of cognitive technology application for telecom

      Network CAPEX planning

      Perform strategic network investment decisions based on predicted network capacity needs, instead of reacting to bottlenecks once they have occurred.

      Network launch

      Leverage network crowdsourced data for remote verification and acceptance of newly deployed equipment, without having to send engineers or drive tests on the site.

      Proactive network optimization

      Identify and resolve network anomalies before user experience degradation occurs, instead of reacting to complaints or a worst cell optimization process against a limited number of network cell metrics.

      Radio access network (RAN) digital twins eBrief

      Radio access network (RAN) optimization has greatly advanced since the advent of “digital twins”. By creating simulated virtual testing environments, digital twins let us safely run “what-if” scenarios and analysis in risk-controlled RAN environments. Learn why Digital Twins are essential to optimizing RAN performance.

      Download the eBrief

      Cognitive technology solutions for telecom

      Ericsson delivers an industry-leading suite of cognitive software solutions with multi-vendor support across radio access technologies and wide reach across the entire network lifecycle. Through unique integration of network design and optimization domain knowledge with advanced AI technologies, the Ericsson suite is designed to truly unleash the full potential of next-generation networks.

      Cognitive Software - Performance Diagnostics (brochure)

      Manage the complexity of network performance observability with AI-powered cell issue detection, analysis and classification. It provides automated root cause analysis (RCA) and solution recommendations for 200+ cases. In combination with Ericsson Performance Optimizers it provides a full solution to address your network performance and user experience challenges.

      Cognitive Software – Performance Optimizers (brochure)

      Using digital twins and advanced AI techniques like deep reinforcement learning, Ericsson Performance Optimizers provide recommendations for mobile network optimization to prevent and proactively solve issues in areas like mobility, interference, or energy management.

      Cognitive Planning | Video (1:19)

      AI and automation deliver high-accuracy traffic forecasts, KPI predictions, bottleneck identification and load balancing opportunities across the network lifecycle. AI-based scenario impact analysis enables proactive network planning, based on predictive rather than reactive intelligence, contributing to reduced CAPEX and optimal performance across the network.

      Cognitive Tuning | Video (1:32)

      Big data technologies process crowdsourced live traffic data from across the network, delivering a scalable, reliable, and replicable approach to performance analytics. Whether deployed through a network launch or during operations, this creates a world wherein every user becomes a drive test.

      Benefits of cognitive technology solutions

      Cognitive Planning

      30.00 min
      to run a new scenario across 150K cells, 2 years of data
      75.00 %
      operational efficiency increased in planning tasks
      28.00
      points growth in NPS with 25% more traffic
      > 75.00 %
      field-proven hit rate to predict capacity issues 3m in advance

      Cognitive Tuning

      60.00 %
      faster site-level report generation
      20.00 %
      YoY increase on deployment project capacity
      18.00
      tons of CO2 saved yearly
      80.00 %
      drive test reduction

      Cognitive Optimization - Performance Diagnostics & Performance Optimizers

      40.00 %
      better UL throughput with 50% higher UL data traffic
      ~ 60.00 %
      UL SINR improvement
      54.00 %
      better UL throughput in cells with external interference issues
      7.00 %
      UL spectrum efficiency improvement
      Explore cognitive technology solutions

      Step into our software marketplace of cognitive planning, tuning and optimization solutions.

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      Trending insights

      Digital Twins: what are they and how they are enabling future networks?

      While they may sound like science fiction, digital twins are already being leveraged in commercial solutions, unlocking the potential of AI, data & digitalization to enable the mobile networks of the future. Here we explore three real-world digital twin examples and discover how this technology is opening up new possibilities for optimized, automated and future-proof networks.

      Read the blog post

      AI: enhancing customer experience in a complex 5G world

      Reinforcement Learning (RL) enables networks to continuously learn from observations, and by that maintaining an optimized customer experience in a dynamic environment. What benefits did RL materialize in Swisscom & MásMóvil networks?

      Read the article

      How AI-powered capacity planning will impact network expansion decisions

      Early 5G adopters place even higher expectations on overall network performance. How can service providers step up to the challenge?

      Read the blog post

      Customer insights

      Ericsson live with AI-based RAN optimization in Japan

      NTT DOCOMO selects Ericsson as its AI-based optimization solution vendor for its nationwide radio access network (RAN).

      Swisscom: AI for performance leadership and operational excellence

      Why is AI transformation key to succeed on 5G? Swisscom talks about how to make the best network, better with Ericsson Operations Engine Cognitive Software.

      XL Axiata accelerates deployment through Virtual Drive Test

      Traditional drive-test based initial tuning and acceptance is slow, polluting and not representative of the real user experience. Thanks to Virtual Drive Test being, XL Axiata increased subscriber visibility, accelerated acceptance, reduced its CO2 emissions, and decreased costs.

      Explore the benefits of network automation and AI

      The key to 5G success? Network automation boosted by AI technologies. Learn more about the benefits of automating your network and the solutions you need to unlock them.

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