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Ericsson receives TM Forum Frameworx conformance certification

Ericsson Charging and Billing in One certified as conformant to TM Forum Frameworx. Standards-conformant solution enables agile operator to streamline systems integration with an end-to-end real-time charging and billing environment. Business process adherence facilitates communication and speeds procurement.

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Ericsson (NASDAQ:ERIC) today announced its Charging and Billing in One solution has been awarded conformance certification for TM Forum Frameworx Business Process (eTOM) and Information (SID) Frameworks.

TM Forum's Frameworx suite of best practices and standards provides the blueprint for effective, efficient business operations. Frameworx enables service providers to assess and optimize performance using a proven, service-oriented approach to operations and integration.

Nik Willetts, chief digital officer of TM Forum said, "Service providers increasingly use Frameworx conformance as an integral part of the procurement process to facilitate clear communications and to quickly map vendor product capabilities against requirements. The certification of Charging and Billing in One is a result of Ericsson's continued commitment to standards and interoperability in support of the agile operator. We thank Ericsson for its continued leadership in creating Frameworx standards and congratulate them on this achievement."

TM Forum has certified version 3.x of Charging and Billing in One as conformant to Business Process Framework and Information Framework Versions 13. The assessment covered an extensive scope of the Business Process Framework and Information Framework.

Ulf Ewaldsson, CTO of Ericsson and board member of the TM Forum said, "As a market leader in OSS/BSS, Ericsson is committed to the success of TM Forum and to take part in its work to shape the future of the networked society. I am proud that Ericsson has the largest number of TM Forum certified professionals and that we are leading the Charging and Billing Collaboration Team within TM Forum. With this certification of Charging and Billing In One we have proven that yet another part of our portfolio is aligned with Frameworx and fulfils the needs of our customers."

Charging and Billing in One allows service providers to handle all customers and services in a single convergent system using streamlined processes across all network technologies, payment methods, and customer and partner segments. It provides a real-time billing and revenue management environment that incorporates customer and partner management, the full range of customer, product and order management; real-time rating and balance management; policy control; billing and finance and partner settlements.

Operators must become agile as they support services across networks, offer a range of plans and push the limits of innovation. Ericsson helps customers meet changing demands with a comprehensive, unified OSS and BSS product suite that combines business, IT and network capabilities. A team of more than 61,000 service professionals supports these offerings with services such as consulting and systems integration, managed services, product related services and broadcast services. Ericsson’s market leadership is underscored by the company’s breakthrough work with customers to improve the subscriber experience, capture new revenues and boost business efficiencies. As a result, Ericsson remains positioned for ongoing success, driven by the continually surging demand for data services.

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Ericsson is the driving force behind the Networked Society – a world leader in communications technology and services. Our long-term relationships with every major telecom operator in the world allow people, businesses and societies to fulfill their potential and create a more sustainable future.

Our services, software and infrastructure – especially in mobility, broadband and the cloud – are enabling the telecom industry and other sectors to do better business, increase efficiency, improve the user experience and capture new opportunities.

With more than 110,000 professionals and customers in 180 countries, we combine global scale with technology and services leadership. We support networks that connect more than 2.5 billion subscribers. Forty percent of the world’s mobile traffic is carried over Ericsson networks. And our investments in research and development ensure that our solutions – and our customers – stay in front.

Founded in 1876, Ericsson has its headquarters in Stockholm, Sweden. Net sales in 2013 were SEK 227.4 billion (USD 34.9 billion). Ericsson is listed on NASDAQ OMX stock exchange in Stockholm and the NASDAQ in New York.

About TM Forum

TM Forum is a non-profit global industry association which helps its members transform and succeed in the digital economy. The collective experience and interests of our member community comprised of more than 85,000 experts from 950+ leading organizations drives everything we do, from thought-provoking research and publications, to practical guidance, collaboration programs, tools and best practices, hands-on events, and training for business and IT leaders. To learn more about the Forum and join our digital journey as a valued member and collaborator, please visit

For further information, please contact

Ericsson Corporate Communications

Phone: +46 10 719 69 92


Ericsson Investor Relations

Phone: +46 10 719 00 00


Sarah Love (TM Forum Media Contact)

Phone: +1 617 960 9875