Antonella Ambriola, CTO, Hutchison Whampoa 3G Italy: Partnering with Ericsson’s Managed Services team to enhance customer experience through network and ICT transformation.

Antonella Ambriola, CTO of Hutchison Whampoa 3G Italy, shares how they partnered with Ericsson’s Managed Services team to enhance customer experience through network and ICT transformation.

Today operator’s are not just supplying connectivity to their customers. Delivering the best customer experience across the multitude of services, applications and devices is one of the key drivers of OSS/BSS, network and ICT transformation today.

For Hutchison Whampoa 3G Italy, their strategy is all about putting the customer at the heart of their business, and having the agility to deliver a great experience today and tomorrow.