Perhaps no one in a service provider’s organization is grappling with as much change as the CIO. During the second half of 2015, we commissioned market intelligence firm IDC to carry out 47 interviews in Europe, North America, the Middle East and Asia Pacific to determine the mindset and concerns of today’s CIO. Designed to be heavily qualitative, the research emphasized open discussion with CIOs and other senior officers at communications service providers. Ericsson has incorporated the findings in a 5-part downloadable series called “The Transformative CIO: The Power and Challenges of Change.” For anyone in the industry, it makes for interesting reading, and a chance to see how your opinions stack up against IT executives around the world.
In part 4, “Skillsets At A Virtual Crossroad”, we look at the migration to network virtualization and the effects it is having on the CIO. We examine their evolving job requirements and the new skills needed. In their own words, they describe how they’re coping as the environment around them rapidly shifts. We hear CIOs’ points of view on the “wait and see” mode many service providers find themselves in. And we get an insider’s perspective on how they think virtualization is positioning them to take advantage of technologies like 5G that are on the horizon.