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Ericsson opens network operations center in Nigeria, expands facility in Ivory Coast

Our region is one of the world’s fastest growing mobile telephony markets, contributing 23 million of the 105 million new mobile subscriptions measured globally by in Q4 2014 and reported in the February 2015 Ericsson Mobility Report. To better serve our customers and end users across the continent, Ericsson is building a new network operations center in Lagos, Nigeria, and expanding the capabilities of its existing facility in Abidjan, Ivory Coast.
Press release
May 07, 2015
Ericsson opens network operations center in Nigeria, expands facility in Ivory Coast

The capabilities provided by the network operations centers will include engineering, operations and customer experience management.

Ultimately, the facilities in Nigeria and Ivory Coast will help our customers in Africa make the transition from managing network performance to managing the quality of end-user services such as voice, web browsing and video streaming.

Lagos and Abidjan were selected as the sites for the network operations centers due to the availability of talent, infrastructure and connectivity, and will act as hubs used to manage networks across the rest of Africa.

Fredrik Jejdling, Head of Region sub-Saharan Africa at Ericsson, says: "As the country with both the largest population and the largest economy in our region, Nigeria was the logical choice as the host country for our newest network operations center. Together with the expanded facility in Ivory Coast, this center will allow us to continue a proud tradition of more than 100 years working with our customers in Africa."

Expected to be operational by Q3 2015, the network operations centers will help operators keep pace with rapid socio-economic and technological changes in Sub-Saharan Africa – a region that had 635 million subscriptions in 2014 and is expected to have 930 million subscriptions by the end of 2019.

Ericsson is the global leader in telecommunications managed services, managing networks for multiple operators worldwide via a combination of global and local network operations centers. Ericsson employs 66,000 services professionals in 180 countries, and provides managed services for networks that serve more than 1 billion subscribers.

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Ericsson is the driving force behind the Networked Society – a world leader in communications technology and services. Our long-term relationships with every major telecom operator in the world allow people, business and society to fulfill their potential and create a more sustainable future.

Our services, software and infrastructure – especially in mobility, broadband and the cloud – are enabling the telecom industry and other sectors to do better business, increase efficiency, improve the user experience and capture new opportunities.

With approximately 115,000 professionals and customers in 180 countries, we combine global scale with technology and services leadership. We support networks that connect more than 2.5 billion subscribers. Forty percent of the world’s mobile traffic is carried over Ericsson networks. And our investments in research and development ensure that our solutions – and our customers – stay in front.

Founded in 1876, Ericsson has its headquarters in Stockholm, Sweden. Net sales in 2014 were SEK 228.0 billion (USD 33.1 billion). Ericsson is listed on NASDAQ OMX stock exchange in Stockholm and the NASDAQ in New York.

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