Auna serves the Spanish fixed line consumers and its network consists of infrastructure from several vendors. The managed services agreement means that Ericsson will take on a number of field operations experts from Auna, which will strengthen Ericsson's delivery forces in Spain. In addition Ericsson acquires Enditel, a local telecom services provider for both operators and enterprises. Enditel is a provider of telecom services to Auna and other customers today, and Ericsson will take on its ongoing customer commitments.
Since 2003, Ericsson has successfully managed day-to-day field services for the mobile network of Amena, the mobile telecommunications company of the Auna Group in Spain. The acquisition of Enditel reinforces Ericsson's focus on growing its services business in Spain. Enditel has worked closely with Auna in securing quality of network and consumer service performance.
"The new agreement with Auna and the acquisition of Enditel underlines Ericsson's position and our strong ambition in Spain," said Ingemar Naeve, Head of Ericsson Market Unit Ibera. "We are committed to support Auna in becoming more competitive, increase their technical efficiency which will allow them to focus more on their core business."
"The new managed services contract with Auna and the strategic acquisition of Enditel further strengthens Ericsson as the industry leader in managed services," said Hans Vestberg, Senior Vice President, Business Unit Global Services, Ericsson. "Relying on Ericsson as the managed services partner for efficient network operations and improved service quality, enables operators worldwide to focus on capturing new markets and opportunities."
Ericsson's managed services offering covers management of day-to-day operations of a customer's network and can also include managed capacity for efficient network build out and on-demand capacity, as well as hosting of applications and content management. In all current managed services contracts, excluding hosting, Ericsson is managing networks that together serve over 30 million subscribers worldwide.
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