Ericsson (NASDAQ:ERICY) today announced that the existing managed services contract with TeliaSonera International Carrier has been expanded. By including new service areas such as management of site activities, ducts and fibers, facilities and subcontractors in the carrier's global network to Ericsson's responsibilities, Ericsson will be managing a major part of field operation activities for TeliaSonera International Carrier in Europe and North America.
As a result of today's contract expansion, Ericsson will also take responsibility for site activities, ducts and fiber (outside plant) maintenance, site surveys, and supplier management for the TeliaSonera International Carrier network - covering more than 40,000 route kilometers.
"Together with Ericsson, we have created a global platform of quality operations," says Regina Lundgren, Head of Networks at TeliaSonera International Carrier. "We now continue this successful managed services partnership by extending the contract scope and by adding new tasks to Ericsson's responsibilities. This will further reduce our operating costs, provide enhanced service quality to our customers and ensure future scalability for Telia Sonera International Carrier."
The multi-year contract also includes state-of-the-art systems from Ericsson for the implementation and management of a new IS/IT map system (Geographic Information System) for ducts and fibres in TeliaSonera International Carrier's network. Systems integration will also be carried out for the introduction of an electronic business-to-business interface. This integration will automate work orders between TeliaSonera International Carrier and Ericsson - enabling world-class efficiency in order handling between the two companies.
Johan Wibergh, Head of Market Unit Nordic & Baltics, Ericsson, says: "The market for international carriers puts high demands on the operators to run their global business operations in a highly cost-efficient manner while providing world-class, consistent services to their customers around the world. By partnering with Ericsson, TeliaSonera International Carrier has ensured its readiness to capitalize on any future market developments."
As a result of the agreement, Ericsson will take over a small number of employees from TeliaSonera International Carrier, who will complement the advanced services capabilities of Ericsson in several countries.
Ericsson has officially announced over 55 managed services contracts with operators worldwide since 2002, and is the undisputed leader in managed services. In all its current managed services contracts, excluding hosting, Ericsson is managing networks that together serve more than 50 million subscribers worldwide.
Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world.
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About Telia Sonera International Carrier
TeliaSonera International Carrier is a global provider of cross-border communications services. The company provides innovative solutions that help operators, service providers, content providers, and other large-scale users exploit new business opportunities.
TeliaSonera International Carrier constantly explores new ways for customers to increase profitability, improve quality and cut costs. Through intelligent use of its extensive network and high-quality technology, it delivers a wide range of standardized and customizable services, from bandwidth to advanced IP services.
To learn more, visit www.teliasoneraic.com
About Ericsson Managed Services
Ericsson has the telecom industry's most comprehensive managed services offerings, ranging from designing, building, operating and managing day-to-day operations of a customer's network, to hosting service applications and enablers, as well as providing network coverage and capacity on demand. As the undisputed leader in managed services, Ericsson has officially announced more than 55 managed services contracts with operators worldwide since 2002. In all its current managed services contracts, excluding hosting, Ericsson is managing networks that together serve more than 50 million subscribers worldwide.