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Out-of-the-box global connectivity for healthcare IoT

Getting healthcare IoT on the global market requires an ecosystem of operator and enterprise partners.

The Challenge

Brighter is a Swedish healthtech company founded in 2007 with the mission to improve quality of life and reduce the complications of chronic diseases, starting with diabetes. To that end, they developed Actiste a pocket-sized, mobile connected device servicing insulin-treated diabetics with measurement of glucose levels, insulin injections, and automatic logging all in a single unit.

A digital interface stores data on glucose readings and dosing levels, and allows users to log meals and other relevant data. This data is then securely shared with healthcare professionals and caregivers chosen by the user via a mobile network connection.

To launch Actiste globally, Brighter needed to offer a unified customer experience in each market. Actiste required robust, out-of-the-box, connectivity anywhere it might be used.

It was also crucial that the data gathering and sharing was secure and in compliance with local and global regulations. Making that all happen would require an ecosystem of operator and enterprise partners.

Highlights: A global healthcare IoT ecosystem

  • Brighter wanted to launch their IoT health solution globally
  • They needed a secure connectivity solution to work in each market
  • Brighter pre-installed a Gemalto eUICC / eSIM
  • Brighter chose Arkessa solutions to connect the Actiste device
  • Arkessa use Gemalto's On Demand Connectivity (ODC) platform to localize device connections when required
  • Ericsson's Device Connection Platform supports the Arkessa solution
  • Brighter delivers consistent service via with a single, global SLA

The Solution

To connect the Actiste devices, Brighter selected European operator Arkessa for an out-of-the-box connectivity solution. Arkessa’s MVNO solution delivers a global connectivity footprint using Embedded Universal Integrated Circuit Cards (eUICC) and GSMA compliant remote provisioning services.

The eUICC is provided by Gemalto, the world’s largest manufacturer of SIM cards. Sometimes referred to as an embedded-SIM (eSIM), an eUICC is pre-installed in IoT devices before rollout.

Gemalto's On Demand Connectivity (ODC) platform supports localization or customization of connectivity over the local mobile network operator’s network, according to regulations, geographic and commercial requirements. With this capability, Actiste can fall back on national roaming when out of range of the main selected service provider partner.

Ericsson’s IoT Connectivity Management handles multi-domestic connectivity, which means that an enterprise only interfaces with one selected, lead operator. This lead operator (in this case Arkessa) works with their existing ecosystem of operators, or joins forces with new operators as needed to provide Service Level Agreement (SLA) driven connectivity.

Healthcare IoT diabetes device

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Ericsson IoT Connectivity Management - Make IoT easier for enterprise customers
Telecom service providers can give customers the power to control and track all of their IoT devices and networked assets at a national, regional or global level with one unified and intuitive device connection platform.

With access to an ecosystem of operators, Ericsson IoT Connectivity Management allows enterprises to start locally and grow globally. Learn more about Ericsson IoT Connectivity Management.

Enabling a global IoT with eSIMs

While M2M solutions previously required the installation of SIMs for each market and operator, the eUICC is operator-agnostic, allowing for localization of a global roaming profile. The eUICC also makes it more difficult to tamper with IoT devices, better securing the device’s identity and the data fed into the operational system.

Healthcare IoT

Brighter is brilliantly positioned to make a positive impact with their Actiste product, and we are delighted to enable their global expansion.”

- Andrew Orrock, CEO at Arkessa


We decided to use 3GPP connectivity for security and scalability. Working with Arkessa and Ericsson, this IoT Connectivity Management solution gives us the control and quality we need to securely handle patient data. We can also guarantee connectivity and device management, no matter where in the world the user happens to be.”

- Truls Sjöstedt, CEO & Founder of Brighter

Connectivity for Healthcare IoT
connectivity for Healthcare IoT

Through Gemalto's eSIM and ODC platform we are providing the most efficient solution enabling simple and reliable communication for the greater benefits of patients who will enjoy the best connectivity.”

- Benoit Jouffrey, Vice President of Connectivity and Embedded Solutions at Gemalto

The Results

Actiste is being marketed to both consumers and healthcare providers across the globe. The flexibility of the connectivity solution has simplified Brighter’s go-to-market process, and ensured a globally-consistent customer experience with out-of-the-box functionality.

treatment of diabetes

With one global eUICC, end-to-end security and global roaming are built into the Actiste devices. The multi-domestic services of Ericsson’s Connectivity Management provides a uniform Service Level Agreement (SLA) across mobile operators. Via a single portal supported by Arkessa and Ericsson DCP, Brighter has real-time visibility and management of every Actiste device.

With an efficiently connected healthcare solution, Brighter is positioned to make a positive impact in the treatment of diabetes. Ericsson is proud to support Brighter in their mission to improve the wellbeing of society.

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