Three key components define what it means to become a Digital Telco:
- Change the way you interact with your customers
- Introduce advanced analytics to better understand your customer
- Fundamentally reinvent how you do business
Ericsson helps service providers meet these needs and improve interaction with customers, using a combination of assets that we continually develop. Whether it’s finding information online, providing a seamless experience or self-configuring services and devices, our Digital Telco Transformation Toolbox provides the right set of tools to help service providers realize their Digital Telco ambitions.