Entel pursues digital transformation to introduce the real-time capabilities and lean processes that will enable optimized customer interactions across Chile and Peru.

Carlos Palito, Head of Digital Transformation at Entel shares how its digital transformation will enable Entel to become a fully digital company, with distinctive customer experience capabilities based on state of the art solutions.

At the center of this digital transformation journey is the deployment of a full-stack solution, which Ericsson will deliver as the primary contractor for this project.