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Elaine Haher named TM Forum distinguished fellow
Leadership and pioneering efforts have helped advance industry. Annual recognition honors long-standing excellence in communications.
Consumers challenge operators to deliver the one-click experience
Operators consistently lag behind best-in-class brands in terms of creating a digital experience, overall brand favorability and satisfaction. One-click experience, excellent customer service and proactivity are among the top five drivers of brand satisfaction for consumers. Consumers want a seamless omnichannel experience, and challenge operators to think about how to better respond to the new customer journey.
Ericsson to partner with Celcom on 4G/LTE expansion
Ericsson selected as a partner in Celcom's 4G/LTE network expansion in Malaysia.
Deployment will support high-quality user experiences for Celcom subscribers. Deliver three times the capacity density with a 50 percent improvement in energy efficiency.
Ericsson strengthens TV and Media operations in the UK
Ericsson will establish a new broadcast and media services facility in MediaCityUK, Salford, Greater Manchester. Ericsson extends lease at Broadcast Centre, London. Move underlines Ericsson’s commitment to TV and media in the UK.
TM forum live 2016: Ericsson highlights transformative it
Ericsson to showcase industry-leading OSS/BSS products and services that power customer, service, infrastructure and organizational transformation. Presentations to focus on personalization, customer experience management, digital healthcare ecosystem evolution, and virtualized and hybrid network management.
Pakistan's underbanked get evolved mobile money services from Easypaisa and Ericsson
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Easypaisa to replace its existing platform with Ericsson's mobile financial service solution, which allows consumers to conduct secure mobile banking transactions with ease and helps Easypaisa bring mobile money to unbanked citizens
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Only 15 percent of Pakistan's population reported to have a bank account; mobile money services will improve access to banking services
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With more than 21 million active consumers, Easypaisa is one of the largest mobile money deployments globally